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router probs

cosmile
cosmile Posts: 355 Forumite
in Techie Stuff
i have aol and they gave me a free wireless router,main pc connected fine via cable,so i thought great my laptop can go wireless,the only problem is...i can connet my laptop to the network i created,it says connected but i cannot get into any sort of internet sites ...i tried asking aol and was on the phone to them for 90 mins :mad: and they still didnt help me...can anyone help..please???
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Comments

  • ABH_3
    ABH_3 Posts: 1,211 Forumite
    AOL use NTL to provide their "cable" service. So it maybe easier to just visit one of the pages listed here: http://www.cableforum.co.uk/board/index.php and ask your questions.

    HTH
    It could have been worse. At least source code's not combustible, or you can bet somebody at McAfee would have lit it.
  • cosmile
    cosmile Posts: 355 Forumite
    ABH wrote:
    AOL use NTL to provide their "cable" service. So it maybe easier to just visit one of the pages listed here: http://www.cableforum.co.uk/board/index.php and ask your questions.

    HTH

    sorry i think i am confusing ppl,i am not on cable its all aol,one pc is wired and the laptop i want on wireless,but it says connected,but does anyone know how to get the web sites showing????... :confused:
  • ABH_3
    ABH_3 Posts: 1,211 Forumite
    cosmile wrote:
    sorry i think i am confusing ppl,i am not on cable its all aol,one pc is wired and the laptop i want on wireless,but it says connected,but does anyone know how to get the web sites showing????... :confused:

    Well I don't know about anyone else, but I'm confused... but, I have to say, that isn't anything out of the ordinary ;) Networking isn't exactly my forte. :(

    So I would advise you to go where the networking "experts" hang out in the "Networking forum" on that site I provided. You may need to explain exactly how your systems are setup and what you have done so far to get them to see each other. But someone will explain in intricate detail as to where you went wrong.

    HTH
    It could have been worse. At least source code's not combustible, or you can bet somebody at McAfee would have lit it.
  • Chippy_Minton
    Chippy_Minton Posts: 3,339 Forumite
    No confusion here; when the OP says "main pc connected fine via cable", I understand that to mean the main PC is wired to the router (as opposed to wirelessly) and he/she is using an ADSL connection, not 'cable'.

    Do you have the same problem when the laptop is connected by wire to the router, or only when it's connected wirelessly? If everything works when the laptop is using a wired connection it means there's something wrong with the wireless configuration.

    So the first thing is to try a wired connection and go from there.
  • cosmile
    cosmile Posts: 355 Forumite
    Chippy_Minton wrote:
    No confusion here; when the OP says "main pc connected fine via cable", I understand that to mean the main PC is wired to the router (as opposed to wirelessly) and he/she is using an ADSL connection, not 'cable'.

    Do you have the same problem when the laptop is connected by wire to the router, or only when it's connected wirelessly? If everything works when the laptop is using a wired connection it means there's something wrong with the wireless configuration.

    So the first thing is to try a wired connection and go from there.

    yes exactly..thanks....i have not tried a wired connection on the laptop,but i did but another wireless usb adapter as aol didnt support the on built in my laptop,but after 90 mins on the phone,they still didnt help me,he put me on hold and left me there..i think he didnt know what else to do...i have thought about leaving aol ..but dont know if another isp would be any better.
  • cosmile
    cosmile Posts: 355 Forumite
    Chippy_Minton wrote:
    No confusion here; when the OP says "main pc connected fine via cable", I understand that to mean the main PC is wired to the router (as opposed to wirelessly) and he/she is using an ADSL connection, not 'cable'.

    Do you have the same problem when the laptop is connected by wire to the router, or only when it's connected wirelessly? If everything works when the laptop is using a wired connection it means there's something wrong with the wireless configuration.

    So the first thing is to try a wired connection and go from there.

    i have just conneted laptop with the wire as apposed to wirelessly and it works fine...so it must be the configaration of the adapter...any idea how to do that???
  • Chippy_Minton
    Chippy_Minton Posts: 3,339 Forumite
    What is the make and model number of your wireless router and USB adapter?
  • cosmile
    cosmile Posts: 355 Forumite
    Chippy_Minton wrote:
    What is the make and model number of your wireless router and USB adapter?

    its a speedtouch 576 router (thomson)
    winbond adapter built in laptop
    and also i bought a thomson speedtouch 121g wireless usb adapter.

    hope you can help it driving me mad....thanks in advance.
  • Chippy_Minton
    Chippy_Minton Posts: 3,339 Forumite
    In post #1 you said the laptop says connected (wirelessly). Have you run the Home Install wizard on your laptop? If you have, check a few things:

    Control Panel - Network Connections. Make sure wireless connection is shown as Enabled. Enable it if not.

    From a command prompt (Start - Run - type in cmd and press return) type:

    ipconfig /all

    Post the results here, but don't include the physical address shown.

    Try pinging the IP address of the default gateway shown in the output of that command (the gateway is your router) e.g.:

    ping 192.168.1.254

    (that's the default IP address for your router model). You should get 4 replies back.

    Try pinging a website from the command prompt, e.g.:

    ping https://www.moneysavingexpert.com

    Again, you should get 4 replies back.

    Using your PC, open the router's web configuration by clicking http://192.168.1.254 (that should work for your router) and make sure no wireless security has been enabled (Access control list is empty, SSID is broadcast, security is low).
  • cosmile
    cosmile Posts: 355 Forumite
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\
    'config' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Documents and Settings\

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : computername
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
    Physical Address. . . . . . . . . :

    PPP adapter {A7273115-AEFD-4BCA-A554-C9E7626C08A1}:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . :
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 172.202.53.90
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 172.202.53.90
    DNS Servers . . . . . . . . . . . : 205.188.146.145
    NetBIOS over Tcpip. . . . . . . . : Disabled

    i think this is what you mean.
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