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Marcus online banking down

RG2015
RG2015 Posts: 6,181 Forumite
Tenth Anniversary 1,000 Posts Name Dropper Photogenic
in Savings & investments
Marcus online banking has been down all morning as per the thread below.

I have started a new thread as the title of the one below does not indicate that there is a problem with the site.

https://forums.moneysavingexpert.com/discussion/5903897/marcus-easy-access-savings-account
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Comments

  • retiree
    retiree Posts: 123 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    The site will not recognise my login/password. Will somebody put up a message when this problem seems resolved, since there are only a limited number of attempts available. Thank you.
  • ColdIron
    ColdIron Posts: 10,232 Forumite
    Part of the Furniture 10,000 Posts Hung up my suit! Name Dropper
    There must be some element of qualification about it, I've been able to login all morning, quick too, about 2 seconds
  • Peelerfart
    Peelerfart Posts: 2,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just tried to log on now and got,

    "Sorry, something seems to be wrong"
    Space available for rent
  • darren72
    darren72 Posts: 1,310 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just tried to login and got logged in first time ?
  • 1882
    1882 Posts: 497 Forumite
    Part of the Furniture 100 Posts
    I was able to log in ok a minute ago!
  • MK62
    MK62 Posts: 1,821 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I just tried again (tried earlier, around 10am, too).....still getting

    "Sorry, something seems to be wrong......"

    Not a good sign......
  • Uxb
    Uxb Posts: 1,340 Forumite
    ColdIron wrote: »
    There must be some element of qualification about it, I've been able to login all morning, quick too, about 2 seconds

    I logged in around 9am - all fully functional
  • Doc_N
    Doc_N Posts: 8,624 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Showing this on our two accounts, and the explanation is that the website's overloaded:


    Sorry, something seems to be wrong

    Please come back later and try again. If you still can't get to the page you need and you’d like to talk to us, call us on 0800 085 6789. Our lines are open Monday to Friday, 8am to 8pm.


    Some bank this is. You can get your money in, but you can't get it out again!
  • LewP
    LewP Posts: 1 Newbie
    I also find it down today, have been trying all morning.
  • RG2015
    RG2015 Posts: 6,181 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    There was a response at 15:36 from Marcus to an enquiry on Twitter

    We’re aware that our website is intermittently unavailable today and that we haven’t been able to provide the high level of service we aim for. You can still access your account by phoning us on 0800 085 6789. Thank you for bearing with us as we fix this.
This discussion has been closed.
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