Marcus online banking down

Doc_N

Still down. The only thing that's changed is the message:

We’re sorry

We’re sorry that you’re experiencing issues with our website today. Please bear with us while we work on fixing this as fast as possible, so we can get back to providing you with the high level of service we aim for. If you need to access your account in the meantime, you can call 0800 085 6789 between 8am and 8pm and we’ll be able to help you over the phone.

MK62

I really hope this isn't TSB all over again.......just tried again, still down.....same message as Doc N now.
So, it's been down around 9 hours now.....and counting......really not good enough this day and age - not sure it was worth moving now just for the extra few quid in interest.

[Deleted User]

MK62 wrote: »

I really hope this isn't TSB all over again.......just tried again, still down.....same message as Doc N now.
So, it's been down around 9 hours now.....and counting......really not good enough this day and age - not sure it was worth moving now just for the extra few quid in interest.

Glad I've only moved £1 in, and not the £12,000 I was planning to move in

typistretired

I have just opened an account in the last half hour. Moved £1 from my linked account. Logged in easily with no problems and my £1 is there in my new account. Anyone tested their faster payments? Hope it is real time not next day

MK62

Anyone tested their faster payments?

It's just a few minutes.......assuming the site is actually up to be able to do it!!

Clementine56

I still can't get into it. NOT what I expect from a major bank. Wonder if they'll get fined?

Glen_Clark

Since they have just started up with a market leading interest rate I'm not surprised the website is overloaded.
Especially when its reported online and everyone logs in at once to try their account.
But Marcus is Goldman Sachs and they are safe enough.

ColdIron

I don't think it's a matter of the site being overloaded. I've logged in several times today and it's been as quick as ever (seconds). Once in, the site is responsive and zippy, for me at least. I transferred money in 10 minutes ago and logged in a minute or two later and it's showing in my balance

There would seem to be some other factor involved than sheer weight of traffic

Alexland

How did this become critical national infrastructure in just a week?

Glen_Clark

ColdIron wrote: »

There would seem to be some other factor involved than sheer weight of traffic

unless you were just lucky to have been there when it wasn't quite so busy?