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  • FIRST POST
    • Byers
    • By Byers 14th Feb 18, 6:29 PM
    • 9Posts
    • 1Thanks
    Byers
    Excel Parking
    • #1
    • 14th Feb 18, 6:29 PM
    Excel Parking 14th Feb 18 at 6:29 PM
    My wife recently received a Parking Charge Notice from Excel Parking, which we have obviously contested, since we kept proof of the ticket, however she didn!!!8217;t realise she had to enter the car reg number when paying and unknowingly keyed in "D0". The appeals have now gone to IAS which We!!!8217;re not very confident in winning after only providing limited evidence. I!!!8217;m trying to find out who the current owners are of Feethams Leisure Car Park in Darlington, to ask their view, but after numerous phone calls no one seems to want to help. If / once the appeal is refused at arbitration, should I ignore any debt collector correspondence and wait for court letters?
    Last edited by Byers; 15-02-2018 at 12:07 PM. Reason: Forgot to state in my initial thread that we unknowingly typed "D0" as the reg number.
Page 1
    • Umkomaas
    • By Umkomaas 14th Feb 18, 6:40 PM
    • 17,607 Posts
    • 27,817 Thanks
    Umkomaas
    • #2
    • 14th Feb 18, 6:40 PM
    • #2
    • 14th Feb 18, 6:40 PM
    The appeals have now gone to IAS which We!!!8217;re not very confident in winning after only providing limited evidence.
    You will almost certainly not win at the IAS.

    If / once the appeal is refused at arbitration, should I ignore any debt collector correspondence and wait for court letters?
    That's about it - tough it out meantime, robustly defend (with help from the forum) if they issue a small claim. Ignore debt collectors - powerless oxygen thieves.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Byers
    • By Byers 14th Feb 18, 6:45 PM
    • 9 Posts
    • 1 Thanks
    Byers
    • #3
    • 14th Feb 18, 6:45 PM
    • #3
    • 14th Feb 18, 6:45 PM
    Thank you!
    • KeithP
    • By KeithP 14th Feb 18, 6:45 PM
    • 7,214 Posts
    • 6,717 Thanks
    KeithP
    • #4
    • 14th Feb 18, 6:45 PM
    • #4
    • 14th Feb 18, 6:45 PM
    These people seem to be the Managing Agents:


    Ask them why their agent's machinery allowed a ticket to be issued without a registration number being entered.
    Put simply, that is entrapment.
    Explain to them that they are jointly responsible for their agent's shortcomings.
    Last edited by KeithP; 14-02-2018 at 6:48 PM.
    .
    • Byers
    • By Byers 14th Feb 18, 6:49 PM
    • 9 Posts
    • 1 Thanks
    Byers
    • #5
    • 14th Feb 18, 6:49 PM
    • #5
    • 14th Feb 18, 6:49 PM
    Thank you KeithP
    • KeithP
    • By KeithP 14th Feb 18, 7:46 PM
    • 7,214 Posts
    • 6,717 Thanks
    KeithP
    • #6
    • 14th Feb 18, 7:46 PM
    • #6
    • 14th Feb 18, 7:46 PM
    Sorry, perhaps feethamsdarlington.co.uk would be more appropriate.

    They list Urban & Civic as Developers and Owners with their contact details.
    .
    • Byers
    • By Byers 14th Feb 18, 9:31 PM
    • 9 Posts
    • 1 Thanks
    Byers
    • #7
    • 14th Feb 18, 9:31 PM
    • #7
    • 14th Feb 18, 9:31 PM
    Thanks again KeithP. Much appreciated. Iíll call them in the morning
    • Byers
    • By Byers 26th Feb 18, 8:44 AM
    • 9 Posts
    • 1 Thanks
    Byers
    • #8
    • 26th Feb 18, 8:44 AM
    • #8
    • 26th Feb 18, 8:44 AM
    The IAS have now dismissed my appeal and have advised I should contact the operator within 14 days to make payment. Should I just pay up and do I have a case if it goes to court please?
    • fisherjim
    • By fisherjim 26th Feb 18, 8:58 AM
    • 2,897 Posts
    • 4,396 Thanks
    fisherjim
    • #9
    • 26th Feb 18, 8:58 AM
    • #9
    • 26th Feb 18, 8:58 AM
    The IAS are in on the scam, now it's up to you do you support scammers even though you paid for your parking or fight the Muppets?

    Excel may or may not try court, they will certainly make a load of threats though.
    • Fruitcake
    • By Fruitcake 26th Feb 18, 9:08 AM
    • 36,631 Posts
    • 82,980 Thanks
    Fruitcake
    Nobody here will advise you to pay up, and yes you have a case if it goes to the small claims court. We have a very, very good record (around 99% success rate) here of helping people win with properly defended cases.

    You should also complain to your MP, and make the landowners aware of this scam.

    These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

    ''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

    These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Quentin
    • By Quentin 26th Feb 18, 11:55 AM
    • 35,604 Posts
    • 19,822 Thanks
    Quentin
    The IAS have now dismissed my appeal and have advised I should contact the operator within 14 days to make payment. Should I just pay up and do I have a case if it goes to court please?
    Originally posted by Byers
    You knew this would be the outcome of appeals to IAS.

    This is why you are advised not to appeal to them.

    (It just gives the PPC something to use against you)

    But of course you shouldn't pay!
    • SATSJH
    • By SATSJH 26th Feb 18, 6:47 PM
    • 2 Posts
    • 0 Thanks
    SATSJH
    Me Too!
    Interesting issue at Feethams. On the 8th Feb we used the same car park - currently disputing a parking charge notice. Our parking ticket only showed the last two digits of our registration number. Seems a rather familiar story. Did you manage to contact the managing agents?
    • Byers
    • By Byers 27th Feb 18, 8:49 AM
    • 9 Posts
    • 1 Thanks
    Byers
    I sent an email to the management company, Savill's, but haven't had a response. Also emailed a guy at Bewonder who advised they won't be able to help as they don't get involved in Excel's processes unless they are in direct breach of their lease. I think I'm being fobbed off to be honest.
    • Fruitcake
    • By Fruitcake 27th Feb 18, 10:05 AM
    • 36,631 Posts
    • 82,980 Thanks
    Fruitcake
    You are in ignore mode now unless you get real court papers.

    You should complain to your MP. Everyone who gets a scam parking ticket should do this.

    These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

    ''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

    These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • SATSJH
    • By SATSJH 27th Feb 18, 10:22 AM
    • 2 Posts
    • 0 Thanks
    SATSJH
    Just for info was the 'DO' the last two digits of your license plate no? Our car had been purchased that month so I know full well that the full plate number had been put in as it was the first time it'd been parked in a public parking space (w/out a parking app) and I typed the numbers in!
    • The Deep
    • By The Deep 27th Feb 18, 10:42 AM
    • 9,209 Posts
    • 8,979 Thanks
    The Deep
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences.


    Parking Eye, Smart and a smaller company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (who take hundreds of these cases to court, and nearly always lose), who have also been reported to the regulatory authority.


    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.


    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41


    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.
    You never know how far you can go until you go too far.
    • Byers
    • By Byers 27th Feb 18, 11:43 AM
    • 9 Posts
    • 1 Thanks
    Byers
    No, but don't recall keying in anything at all, so I'm thinking the person that was before me accidentally caught the buttons when taking their ticket.
    • Byers
    • By Byers 3rd Apr 18, 3:38 PM
    • 9 Posts
    • 1 Thanks
    Byers
    Notice of Inteded Court Proceedings
    We have just received a further letter from Excel headed "Notice of Intended Court Proceedings" and have been given another deadline of 10/04/18 to pay £100.

    It also mentions that if Excel obtain a successful CCJ against us, it will be recorded on our credit file for 6 years.

    Should I still ignore and ride it out?

    Thanks
    • Quentin
    • By Quentin 3rd Apr 18, 3:54 PM
    • 35,604 Posts
    • 19,822 Thanks
    Quentin
    Is this a lbcca?

    (It is lying and looks to be a threatening type debt collection attempt - you only get a ccj remaining on the register if you ignore one for over a month)

    If it is a lbcca then #2 in the Newbies FAQ thread advises on how to deal with it
    Last edited by Quentin; 03-04-2018 at 3:59 PM.
    • IamEmanresu
    • By IamEmanresu 3rd Apr 18, 4:11 PM
    • 2,310 Posts
    • 4,119 Thanks
    IamEmanresu
    The IAS have now dismissed my appeal
    Eh? Even though there is an instruction in their Chief Adjudicator's annual report on this issue. Do these assessors not read these Annual reports .... or did it never get to an assessor as long suspected?
    Idiots please note: If you intend NOT to read the information on the Notice of Allocation and hand a simple win to the knuckle dragging ex-clampers, then don't waste people's time with questions on a claim you'll not defend.
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