DLG Legal Services

redmalc · 2 July 2016 at 6:06PM

I also reported them to the Society

shimyshake · 5 July 2016 at 9:54PM

Hi I followed their procedure n having verbally complained on several occasions asked for it to go straight to the top tier this did not happen no one contacted me to discuss it then I got a one sided response with in correct info which I again responded too and requested it again to be escalated and gave them a further 2 weeks to deal with I still haven't had a response n this was initiated in March 16 so mid May I contacted the legal ombusman who were really helpful and am in communications with them at present to try and get a soloution if your being ill treated as I feel I have been don't let them get away with it it's pretty straight forward good luck

redmalc · 6 July 2016 at 9:16PM

I have never come across a bunch of so bad so called professionals in my life.

bod1467 · 8 July 2016 at 8:59AM

@post #23 .... Even mobile devices allow for punctuation and paragraphs.

davidbrian55 · 12 July 2016 at 12:31PM

They don't seem to do anything, don't respond to emails or phone calls, don't send letters (or they seem to go missing in the post), spell my name incorrectly, and just generally have this air of incompetence. Am looking at going elsewhere as a year has been wasted already.

redmalc · 14 July 2016 at 7:31PM

Davidbrian
Like I have said earlier in my scenario they mixed up the claimant and the defendant and witness and caused me nightmares.
We have had private detectives around the house trying to get us to act as a witness for the guy who caused the accident because the way they handled the case he thinks he can turn the blame around to an innocent Lordy driver,needless to say I have told them to do one

dm8057 · 23 August 2016 at 11:13AM

I had a claim go through DLG Legal Services.

The other side had accepted liability right away and so made an offer, however DLG advised me NOT to accept the offer and to take it to court as my case handler at DLG believed the offer was too low.

Trusting their expertise I took their advice to go to court. In the meantime they sent me a cheque in the sum of the other sides original offer. DLG LOST the case (the judge in his “wisdom” going completely against medical opinion and expertise!!) and now DLG say I have to pay them some money back as it is part of their fees.

Is this right or acceptable? I would have thought that any money sent on to me should already have had their fees deducted?

redmalc · 26 August 2016 at 1:55PM

DM8057

Let them come after you,don't worry they will issue proceedings against the wrong person and you will get off

Bilmem · 4 December 2016 at 11:50AM

In short I wouldn't use them at all.

Rockydub · 3 January 2017 at 7:04PM

I can only assume Churchill use them as they were cheap, it's clearly not for their level of competence, still it's lost Churchill a long term customer and I'm sure I'm not the only one.

DLG have been about as effective as a wet paper towel when it comes to claiming back my expenses from a no fault claim over 18 months ago. They claim the 3rd party insurers are not responding to their emails (more likely not taking them seriously) am sure they are dragging it out to keep getting paid by Churchill.

One lame excuse they tried to give is that they phoned the 3rd party insurers regarding an email they had sent a week ago only to be told they hadn't even looked at it yet - hardly fills you with any confidence about how they are regarded does it?

Avoid them and any firm that uses them I certainly will in future!

Maybe I should start my own legal firm, I can't be any worse than this bunch of cowboys!

DLG Legal Services

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