Sky TV retention deals ( post your haggling successes )

Hey I have a question, and was wondering a couple of things! Ive seen across the internet to play hardball to get the best deals for retention. How true is this? Do you get the 50, 60 and 75% off I've seen floating around?

I ask because our Sky is way out of contract. We are paying £82.50pm currently. We get all the usual channels, box sets, plus Sky Cinema (discounted). With line rental and unlimited broadband included too (although internet is crap). Nothing special really and is rather expensive for what we get!

Went on live chat to see what they would do and they 'did their best' and offered me the same package, with sky sports and fibre added in for £62pm. To me this is still rather pricey so i held firm and and said it was still too expensive/virgin do a better deal - what can they do etc and to cut the story short. Nothing!

So i casually went along with it and said go ahead cancel it and thats that. Now in my account I've already seen a 30% off if I stay (but i think thats what he offered on the chat if not worse), are they going to up this? Maybe call me with better and tempt me to stay? What can I expect.

In an idea world I'd love fibre broadband, with all the channels (Q if it was possible) for as cheap as possible. Not bothered by land line as we never call anyone and we use mobiles for everything

31 days until its all gone! Thank you in advance!

snnl wrote: »

Hey I have a question, and was wondering a couple of things! Ive seen across the internet to play hardball to get the best deals for retention. How true is this? Do you get the 50, 60 and 75% off I've seen floating around?

Indeed the stories are true. I used to get about 50% off, but late in 2016 let my tv service go off, after refusing 50% again.


A few weeks later someone posted that she had seen an offer of 75% off with £100 credit whish was only showing on the 'left in last 12 months' area of My Sky . A number of us checked and were given the offer with others accepting 60% without letting their service go off.


This used to be a regular occurrence though 75% and a large credit were very unusual. It meant that I had boxed sets and cinema free for all but the last couple of months, where I paid £14 (credit and residue in account used up).


This time 50% was offered at the time of cancellation, followed by the same offer by letter.It then dropped to30% (nothing unusualto this point) but instead of an improvement, even the 30% vanished on all contacts,with a note saying nothing could be offered online,so call, but as 50% seems a lot compared to before there is no point in bothering....and the only thing I'm missing is the smooth catchup, demand record situation; not the programmes.

I said I'd update with 'offers' following my cancellation.

For reference :
I'm two weeks into my 30 day notice period.
I'm with Sky only for tv, I have everything except multi-room and it's Sky HD+
I've been paying around £32 a month on a no contract deal. They messed up my billing back in August so that figure is an average over the last 12 months.

Offer on my Sky box and in My Sky is 30% discount.
Had a letter in the post yesterday offering 50% off .

Colin_Maybe wrote: »

There was a little piece on Sky ditching the dish on the BBC this morning which had an interesting little snippet about discounting:-

http://www.bbc.co.uk/news/business-42815603

Very interesting about the dish being ditched.
In my previous house I would lose signal every time it rained heavily. Sky sent two engineers out over the course of a year to try to reposition the dish but unfortunately the dish couldn't be relocated to a better, less exposed place.

GTR_King wrote: »

Sky offered me £50.30 a month

Sky Q 2TB
Sky Q Mini Box
Sky Sports HD
Sky Boxsets Bundle
£115 Install price

Gonna ring again & use my mates discount code and see what i can get

If it's a discount where the referrer and the subscriber both get some cashback,the offer to youis likely to be less as they have topay the referrer,too.