Thomas cook prepaid MasterCard

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Grandmama
Grandmama Posts: 148 Forumite
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in Flights, currency & car hire
I have a pre paid Thomas cook MasterCard with quite a few euros on it. If Thomas cook goes under will I lose my euros or are they safe?
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  • worried_jim
    worried_jim Posts: 11,631 Forumite
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    Short answer no.
  • Grandmama
    Grandmama Posts: 148 Forumite
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    Not what I really wanted to hear. Would my travel insurance cover my loss?
  • Sea_Shell
    Sea_Shell Posts: 9,387 Forumite
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    Is this not underwritten by MasterCard?

    Isn't it just a branded card, which can be used anywhere?
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.31% of current retirement "pot" (as at end March 2024)
  • SweetPotatoPie
    SweetPotatoPie Posts: 243 Forumite
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    You need to ask your travel insurance. Could you not go to store and ask for them to transfer the euros on the card into your bank account? As in - ask them to buy them back?
  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
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    Grandmama wrote: »
    Not what I really wanted to hear. Would my travel insurance cover my loss?

    Just spend it now?
  • Sea_Shell
    Sea_Shell Posts: 9,387 Forumite
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    worried_jim wrote: »
    Short answer no.
    Which of the OP's questions is that in response to. They asked 2.;)
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.31% of current retirement "pot" (as at end March 2024)
  • Grandmama
    Grandmama Posts: 148 Forumite
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    It says MasterCard on it, I had it from a Thomas cook shop travel agent, it's to take to Spain in october.
  • Grandmama
    Grandmama Posts: 148 Forumite
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    Thomas cook have now closed all their foreign exchange in the shops. They must have known a few months ago things were not so good! Will take it with me and try to use it. If unable I have another card.
  • Grandmama
    Grandmama Posts: 148 Forumite
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    It is a MasterCard, with Thomas cook on it as well. I will take it with me and if denied.Will use another card. I cannot be the only person with one. Thomas cook closed their foreign exchange in the shops a few months ago!
  • Sea_Shell
    Sea_Shell Posts: 9,387 Forumite
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    Is there a number on the back of the card. Maybe ring them and ask.

    Surely, if you've paid £x to TC which they've converted into X euros (for a commission/fee) and loaded on the card...it's a done deal and MasterCard will honour the balance.

    How much is on there?
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.31% of current retirement "pot" (as at end March 2024)
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