New to forum help claiming ppi

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Just be honest and tell them what you remember.

    Don't make anything up.
  • taz_123
    taz_123 Posts: 17 Forumite
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    Or do i just go for plevin as i cannot remember
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    They'll review Plevin if they reject your complaint.
  • Nasqueron
    Nasqueron Posts: 8,836 Forumite
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    taz_123 wrote: »
    Morning all thanks for your replies up to press.
    Capital one checker had said i had ppi back in 2004.
    And fill in the form.
    It asks for employment status i cannot remember back then but think i was not.
    Do they require this info or proof as it says ask hmrc for proof.
    Also i did not know or remember having this ppi as this is why i checked.
    Any help guys
    Thankd

    Remember that if you applied for the card you would have said you were employed / not employed, so if you then put in a PPI complaint saying the opposite it'll cause issues because it would suggest one of the answers is false.

    Capital One PPI was typically sold over the phone after the event (e.g. when card activated) so it would be what you said then that matters (assuming you didn't tick a box to say you wanted it of course).

    Best be honest and check what records you have.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    taz_123 wrote: »
    It asks for employment status i cannot remember back then but think i was not.
    Do they require this info or proof as it says ask hmrc for proof.
    Any statement you make needs to be the truth, so for any questions which you are not sure of the answers you need to say you are uncertain. If the answer(s) to these question(s) are crucial to your complaint, then you'll need to supply evidence. In your case, you either say you don't know whether you were employed in 2004 or you contact HMRC etc for proof.
  • taz_123
    taz_123 Posts: 17 Forumite
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    morning guys
    did a ppi claim via resolver 6 days ago to capital one and recived a response through resolver from cap one saying this.

    Thank you for contacting Capital One.

    I can confirm that we have now completed our investigation into your Payment Protection Insurance (PPI) complaint and sent our final response to you directly.

    If you have not yet received this, it will be with you shortly. Please refer to our final response for further details and instructions.

    i have checked with my cc account as this has not been used for several years and these are on it.

    Pay In


    PPI INTEREST REFUND + £****
    PPI 8% INTEREST + £****
    PPI REFUND + £***
    PPI CHARGES + £**

    Out
    HMRC £**
    PURCHASE ADJUSTMENT £ *****

    Am i getting A refund Guys??
    Cheers
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Yes.

    Assuming there are numbers and not expletives underneath those stars.
  • taz_123
    taz_123 Posts: 17 Forumite
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    yes did not think i could post figures on here if so purchase adjustment just over £2000
    Happy Days
    is this for ppi or plevin?
    Thanks guys
  • dunstonh
    dunstonh Posts: 116,387 Forumite
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    is this for ppi or plevin?

    it will tell you in the complaint response they have issued whether it is an upheld complaint or a refund due to unfair relationship (Plevin).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • taz_123
    taz_123 Posts: 17 Forumite
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    dunstonh wrote: »
    it will tell you in the complaint response they have issued whether it is an upheld complaint or a refund due to unfair relationship (Plevin).

    Thank you
    Any one know who i deal with for an old debenhams card thing it was ge capital at the time but dont know who i have to complain to now.
    also had two cc with Little woods personnel finance but cannot find who they were?
    Any help appreciated.
    i owe you all a pint :beer::beer::beer: or two or three
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