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Feeling ripped off by Thomas Cook

2

Comments

  • jpsartre
    jpsartre Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    flaccus wrote: »
    Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off


    Surely they advertise it at their branches which is where you can actually sell them your Euros? If you thought you were going to get the same rate selling foreign currency as you would when you buy then I don't know what to tell you.
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yet another 'rip off' thread that is no such thing.

    Travel agents give rubbish rates when selling euros and equally bad when buying.
  • cubegame
    cubegame Posts: 2,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    flaccus wrote: »
    Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off



    To be fair, I'm sure there was a point in the transaction they would have told you what you were getting and you could have refused.


    You must have had some idea what 100 euro is worth.


    You'll struggle to sell euros to anyone at a truly decent rate. Best to keep them for your next holiday.
  • unforeseen
    unforeseen Posts: 7,414 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    jpsartre wrote: »
    Surely they advertise it at their branches which is where you can actually sell them your Euros? If you thought you were going to get the same rate selling foreign currency as you would when you buy then I don't know what to tell you.

    They only advertise at the branches that do it and it is normally one of those 'We buy at. We sell at' boards. Nothing hidden
  • photome
    photome Posts: 16,689 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    flaccus wrote: »
    Advise to all my fellow savers in here: under NO circumstances whatsoever carry out any buy back transactions or foreign currency exchange at Thomas Cook. Their buy back rate is nothing short of scandalous!

    Does anyone know if I can get this transaction reverted and get my 100€ back?


    raises so many questions.


    if you had done your homework you wouldnt have any euros to sell.


    if you really had to sell them you could have shopped around.( all rates would have been poor though)



    you could have sold them to a friend


    you could have kept them for another trip


    BUT and its a big BUT you werent ripped off
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They were working on the buy back rate of 1.26 euros to the pound,as has been said you should have kept them for next time or sold them to a friend for a bit more.
  • Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off


    Did you ask the buy back rate before deciding to transact there ?


    I doubt it would be much different from other FX bureau.
  • Stupidly enough I didn't know that there was such thing as "buy back" rate, massive rip off as a result.
    I am thinking of going to the branch and ask for this transaction to be refunded (but I doubt they will do it). The euros were paid into a pre-paid traveller card in the form of dollars - I ended up getting $99 for 100€, it's unreal. Anyways thank you all for your help, very much appreciated.
  • TC won't reverse the transaction.


    Post Office branches usually have the daily Sell and Buy rates for popular currencies on display - worth checking there, other High Street outlets won't be much different.
  • Some FX outlets will buy back using the sell rate but I suspect their sell rates are set low to compensate.
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