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Feeling ripped off by Thomas Cook

edited 30 November -1 at 1:00AM in Flights, Currency & Car Hire
25 replies 3.8K views
2

Replies

  • jpsartrejpsartre Forumite
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    flaccus wrote: »
    Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off


    Surely they advertise it at their branches which is where you can actually sell them your Euros? If you thought you were going to get the same rate selling foreign currency as you would when you buy then I don't know what to tell you.
  • BoGoFBoGoF Forumite
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    Yet another 'rip off' thread that is no such thing.

    Travel agents give rubbish rates when selling euros and equally bad when buying.
  • cubegamecubegame Forumite
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    flaccus wrote: »
    Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off



    To be fair, I'm sure there was a point in the transaction they would have told you what you were getting and you could have refused.


    You must have had some idea what 100 euro is worth.


    You'll struggle to sell euros to anyone at a truly decent rate. Best to keep them for your next holiday.
  • unforeseenunforeseen Forumite
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    jpsartre wrote: »
    Surely they advertise it at their branches which is where you can actually sell them your Euros? If you thought you were going to get the same rate selling foreign currency as you would when you buy then I don't know what to tell you.

    They only advertise at the branches that do it and it is normally one of those 'We buy at. We sell at' boards. Nothing hidden
  • photomephotome Forumite
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    flaccus wrote: »
    Advise to all my fellow savers in here: under NO circumstances whatsoever carry out any buy back transactions or foreign currency exchange at Thomas Cook. Their buy back rate is nothing short of scandalous!

    Does anyone know if I can get this transaction reverted and get my 100€ back?


    raises so many questions.


    if you had done your homework you wouldnt have any euros to sell.


    if you really had to sell them you could have shopped around.( all rates would have been poor though)



    you could have sold them to a friend


    you could have kept them for another trip


    BUT and its a big BUT you werent ripped off
  • GangaGanga Forumite
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    They were working on the buy back rate of 1.26 euros to the pound,as has been said you should have kept them for next time or sold them to a friend for a bit more.
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
  • NoodleDoodleManNoodleDoodleMan Forumite
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    Thomas Cook doesn't advertise what rate the buy back rate is anywhere just so that they can rip people off


    Did you ask the buy back rate before deciding to transact there ?


    I doubt it would be much different from other FX bureau.
  • Stupidly enough I didn't know that there was such thing as "buy back" rate, massive rip off as a result.
    I am thinking of going to the branch and ask for this transaction to be refunded (but I doubt they will do it). The euros were paid into a pre-paid traveller card in the form of dollars - I ended up getting $99 for 100€, it's unreal. Anyways thank you all for your help, very much appreciated.
  • NoodleDoodleManNoodleDoodleMan Forumite
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    TC won't reverse the transaction.


    Post Office branches usually have the daily Sell and Buy rates for popular currencies on display - worth checking there, other High Street outlets won't be much different.
  • TadleyBaggieTadleyBaggie Forumite
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    Some FX outlets will buy back using the sell rate but I suspect their sell rates are set low to compensate.
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