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Ryanair complaints flood in over name change ‘glitch’ that could cost £115 to fix - MSE News
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Former_MSE_Naomi
Posts: 519 Forumite
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency...
Read the full story:
'Ryanair complaints flood in over name change ‘glitch’ that could cost £115 to fix'
Click reply below to discuss. If you haven’t already, join the forum to reply.
'Ryanair complaints flood in over name change ‘glitch’ that could cost £115 to fix'
Click reply below to discuss. If you haven’t already, join the forum to reply.
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Comments
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This has been reported before -
https://forums.moneysavingexpert.com/discussion/5935287/ryanair-passengers-face-115-fee-after-name-change-glitch-mse-news0 -
Ryanair needs the money to stay in business.
Just as it needs to deny passengers their rights under EU reg EC261:2004.
It’s business model is fundamentally flawed.
AVOID.Posts are not advice and must not be relied upon.0 -
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency...Read the full story:
'Ryanair complaints flood in over name change ‘glitch’ that could cost £115 to fix'
Click reply below to discuss. If you haven’t already, join the forum to reply.
Why the duplicate post/story?!0 -
You, giving business advise to Ryanair is laughable. That certainly isnt their business model.Ryanair needs the money to stay in business.
Just as it needs to deny passengers their rights under EU reg EC261:2004.
It’s business model is fundamentally flawed.
AVOID.
Over 2 months they have probably had 20 million+ bookings and 40 or 50 of these type of complaint- so minuscule a percentage, that they aren't taking it seriously, even if they should.
Of course not everyone will pay £115 either. Many will be able to buy a new seat for as little as a tenner.0
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