Free Laura Ashley Throw from kaleidoscope

lipglossbutterfly

Hi, i got my throw yesterday and its lovely.
I did email to ask why everyone else was getting them for £3.50 and i was charged £7 plus 10% (for my first order) and i got this reply...

Dear Customer

We are experiencing technical difficulties with our website, which we are attempting to rectify at present.

Any incorrect transactions that may have been debited from your account, will be reversed as soon as is possible.

May we take this opportunity to offer you our apologies, for any inconvenience that may have been caused.

Kind Regards

Dianna Ridgeway
Kaleidoscope Customer Services



So i suggest anyone else who got charged £7 email in.

Emma

lilian1977

Yep I've had the same reply. Let's see if we get the money back!

mrsproudmum

I checked my bank account they had taken two lots of £7 instead of £7 and then refunded £3.50 and then they took another £7 so have phoned them today and told them to refuind me another £3.50 back

poppyolivia

I paid £7 and today got a refund for £3.50...I didn't email or anything....I'm liking that throw even better now!!lol

Isthere not another catolgue that does that...takes the full amount first then refunds the 'code' amount later????

anyway its happy days here so catch ya later xx

Butterfliesarepretty

I got mine today its lovely on the sofa, just going to check my bank account now.

janaltus

balancesummer wrote: »

Has anyone watch BBc this morning .
http://www.bbc.co.uk/programmes/b00cc9fs

This BBC programme is brilliant and reflects my disastrous experience of shopping with Kaleidoscope:eek:. I don't deny it, there are some good bargains to be had - but mail order shopping with a company like Kaleidoscope (which does NOT have a reliable or trustworthy returns policy - see the BBC programme) makes it a risky way to shop. Beware!

cookiemonster25

looks like they are going well on ebay :eek:

http://cgi.ebay.co.uk/Laura-Ashley-shabby-chic-throw-bedspread-BNWT_W0QQitemZ130232878189QQcmdZViewItem?hash=item130232878189&_trkparms=72%3A12%7C39%3A1%7C65%3A12&_trksid=p3286.c0.m14

Angel_A_2

Just ordered mine at £3.50, but I used a code they sent me for free delivery...try this for those who want one for £3.50 (minus all the hassles)

Hope it works for you too.....oooh the code is K8091

Ebay sellers are are making a bundle...BUMPS (Previous bad seller!!!) Still bothers me.....RRRRRRRRRRRRRW

fmhm

poppyolivia wrote: »

Isthere not another catolgue that does that...takes the full amount first then refunds the 'code' amount later????

yup... marshall ward does that.

takes the full amount first, then in a seperate 'credit' on your bank/cc statement shows a refund for the discounted code amount.

heskpesk

Got mine yesterday,checked bank £3.50 total taken!! Really nice throw may order another to give as present. Thanks OP:j