AOL - £6.99 (did I hear irish accent right)

lordFSA

rexel wrote: »

dont understand what you mean by irish accent

As opposed to a south asian accent............presumably the 'customer retentions' department is based in ireland.......whereas the 'technical support' is somewhere in bangalore!

deanos

Ivan_Konstantinov wrote: »

you can only get less than GBP14.99 if aol own the equipment in your exchange!!

Not true, ive been paying £9.99 for the last 2 years and no AOL in my exchange, the only providor currently is Orange

ormus

i was offered the AOL 6.99 deal too, last week. but they wanted a new 12 month contract. told them to stuff it.
off to O2 now. got me MAC thingy.

(ps. im getting 2.5mb ok today!) sods law.

ormus

got me o2 connected today. alls well so far.
3mb and 1mb speeds.
switching from AOL was easy an enough process.

cocktail

Got offered the £6.99 deal for upto 8mb internet+AOL talk+new router+12 month contract.
better from my current £9.99 for 0.5mb (what i get on speed test)+AOL talk.
the CS rep did mention that i probably would get only 2.5 to3mb on my line.----reasonable as my neighbours on O2 get only 3 mb.
Agreed to the deal but shall opt out if i do not get the promised speed in the 2 week opt out phase.

tsimehC

I've been on AOL (Carphone Warehouse now right?) for 5 years and the speed has been terrible. If I was bothered to change ISPs I would. Paying £9.99 unlimited for silver though.

Francesanne

elektra wrote: »

this is why I don't understand what the 12.99 deal is they are offering. Have also been an AOL customer for more years than care to remember.

I was paying £17.99 for Silver package and had been with them for 4 years. Had months of problems with AOL and very tempted to move to SKY. Spoke to AOL and told them I was thinking of moving and could they offer me anything. I got my deal reduced to £9.99 per month plus a new router. Since then my problems with slow speeds has virtually disappeared. I'm very happy. Have never tried getting a reduction before but so glad I plucked up courage, if you don't ask you don't get.

maveli

Is there a geo contact number for AOL ?

elektra

tsimehC wrote: »

I've been on AOL (Carphone Warehouse now right?) for 5 years and the speed has been terrible. If I was bothered to change ISPs I would. Paying £9.99 unlimited for silver though.

Give them a call. My speed increased overnight. I was also on £9.99 silver now £6.99 and aol talk included and new router. You will have a new contract though.

cocktail

right guys , accepted the £6.99 offer yesterday. speed today 1.5mb--up from 0.5 ish not great but sufficient for my needs.( infact 0.5mb was sufficient but decided to call them anyway). also waiting for the new router to flaunt on ebay. if i wount get about 2.5 to 3 realistic speed as promised by the rep. shall move to o2