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£9.99 aol broadband have you been offered it?

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  • emmy05
    emmy05 Posts: 2,085 Forumite
    bargains83 wrote: »
    Don't bother, its 24 month contract and £19.99 a month minimum. Which means that laptop is costing you £240 anyway, Take a look at Dell's current laptops and you can probably get a better deal if you are seriously in the market for a laptop.

    The main reason I'm saying don't bother however is because AOL's service leaves a lot to be desired lately. A lot of people are having authentication issues where you end up not being able to get online for several hours some nights because the servers knock you offline and then won't authenticate your password. This has all started since Carphone Warehouse took over and put AOL customers onto their servers.

    Don't get me wrong, when its good, its good and that is the majority of the time but I wouldn't like to think I was tied in to a 2 year contract for intermittent service.

    ive been with AOL for over 10 yrs, never had a problem with connections, i pay £14.99 a month for wireless, i have 2 lappys, but was just wondering why new customers get incentives, ill be looking into ringing them up and seeing if i can get any cheaper soon as well ........ anythings worth a try x
  • bargains83
    bargains83 Posts: 404 Forumite
    emmy05 wrote: »
    ive been with AOL for over 10 yrs, never had a problem with connections, i pay £14.99 a month for wireless, i have 2 lappys, but was just wondering why new customers get incentives, ill be looking into ringing them up and seeing if i can get any cheaper soon as well ........ anythings worth a try x

    You must be one of very few who haven't, your probably still on the old servers, so maybe you haven't been affected yet. You can check by going into your router settings and if your IP address starts with 92. then you have been moved onto the Talk Talk servers.

    I joined them in 2001 and have been with AOL ever since. It was always good on dial-up, no problems at all. Moved onto broadband in 2004 and again no problems at all. Carphone Warehouse bought them out, no problems in the beginning because they kept the service exactly the same and run it exactly as AOL always did. Then in typical CPW fashion, the cost cutting came in. Over the last 6 months they have been moving people off the old AOL servers and putting them onto Talk-Talks in order to merge the customer bases and save money.

    I am confident that service will improve and maybe they are just teething problems from this migration but Talk Talk gets a lot of bad reviews for its broadband along the lines of it being cheap and nasty and you get what you pay for. AOL was once a high quality broadband provider but CPW's plan seems to be to cheapen it and lower standards unfortunately.
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