Awful service at KFC

boltonangel

i have complained about kfc trafford centre in the past, after ordering a tower burger with no cheese (i am allergic) i rec'd a burger WITH cheese. my husband then took it back and politely asked for it to be removed because i am allergic to cheese, the guy behind the counter then tutted and took it into the back, then seconds later my hubby was given a burger with no cheese, immediately thinking that this was too quick he double checked the burger - and surprise surprise noticed that they had just 'peeled' the cheese off, and had left remains of it on the chicken (this could really trigger my allergies). he asked o speak to the manager who simply defended his staff. we then rang kfc cust services (no. on website) and explained the full story and were told we would receive vouchers through the post - we did- £1.50 ,which don`t even cover the cost of a burger - let alone my hubands meal, which was cold by this point!!!

Smiley_Mum

There are queues around the block at the local KFC here. I have to admit, the smell from the place is like vomit. I can't believe parents who would want to feed their toddlers the stuff in the first place.

Mr_Skint_2

@ OP you wasted 20mins of a precious life, you should of
said sod them and got a healthy sandwich.

hjb123

True, I should of got a health sandwich instead but I had seen the queues elsewhere and thought that it would be quicker in KFC. Also due to illness the only thing I felt like eating was something hot, tasty and junk foodish.!

Queenie

And the moral of the story is ...

..... Vote with your feet and your purse

hjb123 - sorry to read about your experience

Ivan .. thank you for sharing yours ... it really made me chuckle!!

LizzieT84

On a totally different note...

In the frozen section at Tesco they do Southern Fried Chicken Fillet Strips and also Popcorn chicken which are as nice (if not nicer) than the KFC's equivelents and are cheaper and far healthier if you oven them.

Lyndsay_21

must admit our local kfc is ok, staff are friendly and the place is clean. we live in a fairly small town so i suppose theres probably less customers than say the trafford centre so its easier to keep tidy.

Mr_Skint_2

hjb123 wrote:

Also due to illness the only thing I felt like eating was something hot, tasty and junk foodish.!

Get well soon, I just hope the illness isnt due to a poor diet. :beer:

owey

That reminds me, I need to make a complaint about there Subs. I think the local weight lifter wrapped them up, all squashed up and they just fell to bits :mad: . There careline No is 08457532532 or Head office is 01483717000.

hjb123

No, my illness is not due to a poor diet, I have been ill since last November, coming up a year now. I am on a waiting list to see 2 different specialists, one to confirm it is CFS that I have got and the other about the constant migraines I am getting I am having to see a neurologist