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Late Fuel & Currency Surcharges: Name and Flame the airlines/tour operators here!

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Comments

  • The only people I know at the moment who are putting on surcharges on charter flights are goldentrail for September & October Bookings.. but they are also by far the cheapest... so maybe thats why.
  • fazz
    fazz Posts: 75 Forumite
    Goldtrail stung us for £36 fuel surcharge for our August flight, then cancelled the flight! now trying to re-book flight..........at different airport.....a real pain
  • goldtrail are charging for any flight leaving after the 23rd june, least thats what they have told the company i work for to charge for!
  • withabix
    withabix Posts: 9,508 Forumite
    Fleetway travel confirmed as one of the main culrpits again in this post here:

    http://forums.moneysavingexpert.com/showthread.html?t=977073

    Protecting their profits by bashing their customers!! :mad:
    British Ex-pat in British Columbia!
  • I booked a two week holiday to Turkey with Directholidays.co.uk, the travel company is WingsAbroad. First the agent charge me £40 for paying by credit card when I actually paid (in full) by debit card and then last week (July 4th) I got a letter asking for an additional £11 per person (£77 in total) for fuel surcharges. I contacted ABTA and they confirmed that you need at least 30 days notice and we fly out on July 17th.
    I contacted Directholidays and they also checked with ABTA and agreed that the charges were not valid.

    Although Directholidays have been prompt in rectifying the mistakes I wonder how many people pay these 'mistakes' without checking.

    My advice?, never trust anyone when it comes to money!!!!
  • scottishchick27
    scottishchick27 Posts: 4,949 Forumite
    I have just been sent a letter with an extra £90 charges too, flight is only 25 days away. Think I'll call up ABTA too. Thanks for this.
    :j little fire cracker born 5th November 2012 :j
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