Well I'll be darned - first neg but why !!??

musicboy

I wouldn't mind, I'd left them a positive ages ago - they paid fairly quickly (by cheque though) so seller can't ask any more !

frivolous_fay

musicboy wrote: »

I wouldn't mind, I'd left them a positive ages ago - they paid fairly quickly (by cheque though) so seller can't ask any more !

Hasn't this experience shown you otherwise?

musicboy

it has now, yeah ! hopefully it was a slip of the feedback finger, still not good like :-(

Premier_2

kevinyork wrote: »

Premier, Mutual Withdrawals went when the feedback changes came in.

Thanks, kevinyork - another piece of help ebay hasn't been updated yet!

When you follow the URL about Mutual Feedback Withdrawal

Sorry, Mutual Feedback Withdrawal is no longer available

In the past, this feature had been used by buyers and sellers to mutually withdraw negative or neutral Feedback. Today, since sellers can no longer leave negative or neutral Feedback for buyers, this feature has been deactivated.

:rolleyes:

poppyolivia

I think its easy enough to leave feedback for the wrong person..I bought an item..was told it would take 5 days but got it in 3 days..well chuffed left positive. Seller could only leave positive but left a comment saying something along the lines of..'echeque took along time to clear but great comms..not your fault'
I emailed and asked what she meant and she said I paid by echeque hence why it took more than 7 days for her to post out....???? Eh?? I got it in 3 days!lol......and I paid with paypal...it went straight through no probs

Who knows???

Easily done OP but totally not fair getting negged over it!

Lawbag_2

Ignorant and new buyers can really ruined your reputation as a seller.

Generally, I check the feedback left by bidders on my larger value items, just to make sure Im not being set up. I know its not easy doing it for every item and every bidder, but it has saved me from walking into a trap in the past.

Jan_C_3

I got a neg to. I advertised an item with dimensions so there was not confusion. I said that it was too small a case for my camera (giving make and model) which is was but said that it should be alright for a smaller camera with a long lens. Again I even restated the dimensions. The guy came back with a neg saying it was a huge case and far too big for his camera.

I offered him a refund on return (given that he paid £3 for it plus £1.50 postage, I wasn't exactly going to break the bank over it). He didn't return it, reply or anything.

getting a neg is easy, luckily the rest of my feedback is very good so I think people might look at it as a case of you can't please everyone all the time

I don't like the way you don't seem to be able to leave a response anymore. At least then you could show people that you tried to solve the problem by offering a refund or something.

Premier_2

Jan_C wrote: »

...I don't like the way you don't seem to be able to leave a response anymore. At least then you could show people that you tried to solve the problem by offering a refund or something.

You should still be able to leave a follow up response, can't you?

http://pages.ebay.co.uk/help/confidence/questions/feedback-followup.html

Or is that something else ebay have failed to update their help pages on?

StaffsSW

Jan_C wrote: »

getting a neg is easy, luckily the rest of my feedback is very good so I think people might look at it as a case of you can't please everyone all the time.

Not everyone seems to agree with that statement....

Bamber19

frivolous_fay wrote: »

Hasn't this experience shown you otherwise?

It shouldn't have, the buyer has done their part perfectly and deserved a positive, whether they give a negative or not.

Obviously in this situation a negative for the seller seems bizarre but a retaliatory neg would not be fair (don't think it's possible now anyway)