Negative Feedback

soolin

Rebel wrote: »

I was stating facts as in contract law and how it relates to the retail marketplace, not the bad experiences sellers who have made large sums of money have had, I can say without fear that buyers are the people who fear getting ripped off, much more than sellers.
t.

There is no contract law relating to feedback, it is voluntary . Therefore there is no legally correct way of choosing who leaves feedback first.

However using ebay guidelines feedback relates to the whole transaction so it would therefore follow that feedback is left only when the whole transaction is complete.

However as we have the 'who leaves feedback first' discussion too often, I prefer not to go through the whole discussion again.

The main bit though is :

'feedback is optional'

frivolous_fay

By your argument Rebel, surely it's pointless to leave buyers feedback at all?

A buyer commits to buy, then pays. Big deal!

The seller actually has the more taxing part of the transaction, so it makes sense for them to be given public feedback according to how well they did their bit, how quickly they supplied the goods, and how good they were when they arrived.

A buyer who fails to pay is not a buyer - they're a non-person on ebay and they shouldn't even be allowed to leave feedback unless they paid.



Note: anyone who feels like quoting the above and flaming... please judge for yourself how much of it is tongue-in-cheek.

Rebel

soolin wrote: »

There is no contract law relating to feedback, it is voluntary . Therefore there is no legally correct way of choosing who leaves feedback first.

However using ebay guidelines feedback relates to the whole transaction so it would therefore follow that feedback is left only when the whole transaction is complete.

However as we have the 'who leaves feedback first' discussion too often, I prefer not to go through the whole discussion again.

The main bit though is :

'feedback is optional'

I agree with you totally, the thing is for feedback to work it has to be honest, I standby my statement the buyers obligation in any contract is to agree a price, agree terms and then pay for those goods, after that the rest is down to the seller, thats what they are getting paid for.

However as you say Feedback is optional! but abuse of the feedback system should not be allowed

Rebel

frivolous_fay wrote: »

By your argument Rebel, surely it's pointless to leave buyers feedback at all?

A buyer commits to buy, then pays. Big deal!

Of course its a big deal, the buyer has done all he/she is supposed to do!

The seller actually has the more taxing part of the transaction

THATS why the seller is getting paid!

so it makes sense for them to be given public feedback according to how well they did their bit, how quickly they supplied the goods, and how good they were when they arrived.

As long as the feedback is honest and truthful that's right!

A buyer who fails to pay is not a buyer - they're a non-person on ebay and they shouldn't even be allowed to leave feedback unless they paid.



Note: anyone who feels like quoting the above and flaming... please judge for yourself how much of it is tongue-in-cheek.

I don't disagree with you at all.

beautifullybroken

i have just started a non paying bidder claim with ebay.The person who had bought the item did so through a buy it now auction and claims that her 9 year old daughter "sneaked" onto her account and only bought one item i.e mine by accident.
Personally i dont believe it for a second and im not prepared to pay ebay listing fee's for someone else's mistake.

Its just a shame sellers cant leave negative feedback.

soolin

I'm sure many of us on here would be very rich if we had a pound for every time we heard the old chestnut 'my baby, cat or dead aunt bid'. Like yiou I have reluctantly decided to no longer give buyers the benefit of the doubt and risk my FVfs, so I just wait 7 days and go straight for a full NPB.

If buyers get enough strikes and get suspended then maybe they might learn either to keep secure online and not let others use their accounts, or to stop telling porkie pies if they merely change their mind.

Loz01

I hate the new feedback system now, its so unfair to sellers.

This is sorta unrelated but I have to get it off my chest anyway!

A girl bought a magazine off me recently and I posted it straight off. A few days later instead of emailing/messaging me asking where it was, she immediately left a neg saying "I HAVENT RECIEVED THE MAG"!! so I msgd her and said if she didnt get it within a coupla days I'd refund her! So then the next bloody day she says "oh its arrived thanks". So I politelyyy asked her if she could remove/change the neg feedback she left me, as it wasnt my fault the Royal Mail was slow and she refused!! Now my feedbacks gone from 100% to 96%! /rant.