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Npower Charging Me 50% More Now

victory
victory Posts: 16,188 Forumite
Hi, just got the npower gas/elec bill in, £100 a month I pay, now they say they have assesed previous bills and are going to increase it to £150 a month:eek: I haven't rang them yet because wanted to know what to say? If I am allowed to argue/contest it? Do I have to accept it? Crumbs it is 50% more:eek:
misspiggy wrote: »
I'm sure you're an angel in disguise Victory :)

Comments

  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    victory wrote: »
    Hi, just got the npower gas/elec bill in, £100 a month I pay, now they say they have assesed previous bills and are going to increase it to £150 a month:eek: I haven't rang them yet because wanted to know what to say? If I am allowed to argue/contest it? Do I have to accept it? Crumbs it is 50% more:eek:


    Check that they arent using estimated meter readings , provide a most recent reading if you can
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Of course you are allowed to contest it, but this is a pretty common scenario; especially for new accounts.

    They will normally let you pay back the debit balance over the period it took for the debt to build up.
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