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non payer dispute & Ive had a refund.. what happens now?

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Comments

  • bedshaped
    bedshaped Posts: 949 Forumite
    Part of the Furniture Combo Breaker
    Nowhere on the OPs posts can I see a timeframe, are we talking hours, days or weeks here?

    We are talking weeks.

    I paid for the item immediately the auction ended on 28th April. After 2 weeks I messaged the seller to ask when the item had been sent, only to be ignored. Only this week did the claim get settled in my favour and the NPB was opened on the same day the claim was settled.

    Sorry, I have no sympathy for the seller - if he'd bothered to respond to my query in the first place, the problem could have been sorted out without all this hassle.

    I sell and buy on ebay and I would never dream of treating someone who buys from me in this way.
  • richto
    richto Posts: 821 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Do you think OP should have kept quiet and accepted the strike, just so the poor widdle seller could get the fees back for the item which he had inexplicably decided not to bother posting?

    Oh, and ebay will be meting out punishment to sellers who open false UPIs.

    a) You dont get a strike for a mutual agreement - the seller was being nice. He could have done a non mutual one.

    b) No they dont. There is no way they can know if you refunded directly or not.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    richto wrote: »
    a) You dont get a strike for a mutual agreement - the seller was being nice. He could have done a non mutual one.


    I read it that it wasn't a mutual dispute - OP says it was an NPB.
    In which case he wasn't being nice in the slightest.

    b) the refund is immaterial - if the buyer can prove payment, it's patently clear the buyer has paid.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • meester
    meester Posts: 1,879 Forumite
    Road_Hog wrote: »
    Yep, and it's people like you who make it hard on all the other buyers.

    I go straight for UPI and skip the mutual, even if I don't want to give the buyer a strike. So for every buyer who's had a strike, I'm sorry but it just isn't worth the risk anymore of losing your fees refund.

    Whatever your thoughts, if the sale doesn't complete, ebay should not get to keep the FVF, they've got their listing fees, the FVF is paid out of the profit.

    but it's far more useful for the seller to be 'fined' and learn a lesson about communicating and not wasting people's time than to shave $2 off ebay's profits.

    You shouldn't do a mutual if the seller has been a complete idiot.
  • DGJsaver
    DGJsaver Posts: 2,777 Forumite
    richto wrote: »
    the seller was being nice.



    :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:


    If only there were more like him eh:rolleyes:
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