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A&L lost 3 R85's and are still taxing my interest
wannabemedic
Posts: 205 Forumite
Hi, I have an A&L Esaver account but as it was recently opened (three months ago) I had to register an R85 for gross tax, but it has been two months since I sent the form in.
The first form I delivered to the branch, she refused to give a receipt. It wasn't registered.
I sent a second R85 form by fax to the number after speaking to someone at Alliance and Leicester. This too has gone walkies.
I then delivered a third R85 form to the A&L branch and almost two weeks later it too has not been registered against my account.
In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
I said in a formal complaint letter I could prove I was in branch delivering the R85 in March by requesting a copy of the cctv under Data Protection, they are yet to send a full response to my complaint.
What would you do in this situation? Appreciate your thoughts/advice
The first form I delivered to the branch, she refused to give a receipt. It wasn't registered.
I sent a second R85 form by fax to the number after speaking to someone at Alliance and Leicester. This too has gone walkies.
I then delivered a third R85 form to the A&L branch and almost two weeks later it too has not been registered against my account.
In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
I said in a formal complaint letter I could prove I was in branch delivering the R85 in March by requesting a copy of the cctv under Data Protection, they are yet to send a full response to my complaint.
What would you do in this situation? Appreciate your thoughts/advice
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Comments
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You can fill in an R40 and claim a refund from HMRC at any time, AFAICS.wannabemedic wrote: »In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).0 -
Had a similar problem. Eventually got it resolved after a formal complaint and got £25 compensation. Just keep after them; they are hopeless though. If they argue they can't refund any tax deducted in this tax year, they're wrong - they will credit it to your account if you fight it.0
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wannabemedic wrote: »In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
John is correct they can recredit the interest deducted for the current tax year instantly even if it means completing another R85 form.0 -
I'm sure they can recredit it if they so wish. But I've never found a bank/BS that will recredit. It just messes up their system too much.bristolleedsfan wrote: »John is correct they can recredit the interest deducted for the current tax year instantly even if it means completing another R85 form.0
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