We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
A&L lost 3 R85's and are still taxing my interest
wannabemedic
Posts: 205 Forumite
Hi, I have an A&L Esaver account but as it was recently opened (three months ago) I had to register an R85 for gross tax, but it has been two months since I sent the form in.
The first form I delivered to the branch, she refused to give a receipt. It wasn't registered.
I sent a second R85 form by fax to the number after speaking to someone at Alliance and Leicester. This too has gone walkies.
I then delivered a third R85 form to the A&L branch and almost two weeks later it too has not been registered against my account.
In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
I said in a formal complaint letter I could prove I was in branch delivering the R85 in March by requesting a copy of the cctv under Data Protection, they are yet to send a full response to my complaint.
What would you do in this situation? Appreciate your thoughts/advice
The first form I delivered to the branch, she refused to give a receipt. It wasn't registered.
I sent a second R85 form by fax to the number after speaking to someone at Alliance and Leicester. This too has gone walkies.
I then delivered a third R85 form to the A&L branch and almost two weeks later it too has not been registered against my account.
In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
I said in a formal complaint letter I could prove I was in branch delivering the R85 in March by requesting a copy of the cctv under Data Protection, they are yet to send a full response to my complaint.
What would you do in this situation? Appreciate your thoughts/advice
0
Comments
-
You can fill in an R40 and claim a refund from HMRC at any time, AFAICS.wannabemedic wrote: »In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).0 -
Had a similar problem. Eventually got it resolved after a formal complaint and got £25 compensation. Just keep after them; they are hopeless though. If they argue they can't refund any tax deducted in this tax year, they're wrong - they will credit it to your account if you fight it.0
-
wannabemedic wrote: »In 9 days interest will be paid again and tax will be deducted, again!! But they say I have to wait till next april to claim this back from HMRC (come on, that's almost a year away!!).
John is correct they can recredit the interest deducted for the current tax year instantly even if it means completing another R85 form.0 -
I'm sure they can recredit it if they so wish. But I've never found a bank/BS that will recredit. It just messes up their system too much.bristolleedsfan wrote: »John is correct they can recredit the interest deducted for the current tax year instantly even if it means completing another R85 form.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards