Housing benefit woes

Gene_Hunt_3

Its amazing how quick replies come when people are insulting. Everyone wants to jump in.

Gene_Hunt_3

bestpud wrote: »

People have tried to help on your other threads and you've left them hanging...

Re your HB - have a look at the website, as someone has said.

Or you could visit your local CAB and ask their advice. The CAB here know the right people to contact within the council, and other organisations.

Thank you

dmg24

Gene_Hunt wrote: »

Ok maybe I was unpatient but after your attitudes towards new people I think I will ask elsewhere

Not a problem.

It is unlikely that you will get a different response elsewhere if you approach the situation in the same way. Think of this as an example of how not to approach people who are willing and able to help you.

Rabiddog_2

When you signed on you would have got a Letter stating what benefits you were going to get.. if you allowed this to go by for eight weeks without doing anything? were you being paid JSA? were you signing on every two weeks? did your bank account Bulge with the fortune they give out in Child benefit, Living allowance, Food stamps and Local housing Allowance? If not, why not?
How have you been supporting yourself, and your child (no longer in nursery, because you were Sacked)?
I wish you luck in sorting out your problem..

Gene_Hunt_3

Still got nothing to tell me today. I now got to wait until tomorrow. They had put my partners details in as weekly and not monthly like it states on her wage slips. So they worked out she was earning £1200 a month instead of £400 a month.

This is getting me worked up so badly now. My rent is 2 weeks late already and it seems they are doing nothing to help me other then making me wait.

dmg24

So have you asked for the complaints procedure, as suggested?

Gene_Hunt_3

Yes and I have made a complaint as suggested

hm71_2

we had an ongoing problem with housing benefit. I wrote to the complaints dept and was appointed an officer to help with my situation- they called me within 3 days to discuss the issues. The situation was resolved within 2 days of the call and my HB backdated to the date I supplied my change of circumstances. I dealt with them in a calm manner and wrote all the issues clearly and concisely in the letter. I spoke calmly to the officer who called. My mum used to say "you get more with sugar than with salt" and it is an approach I have always used with great success. The complaint procedure should be available on their website.

SmellyOldSock

Hi

We've had problems claiming housing benefit, won't bore you with the details!

I don't know if you have already, but notify your landlord or letting agent about the rent problem, most are ok if they know.

hope it all works out for you, at least you can talk to someone in my councils housing benefit department we just get an answering machine!

best wishes
Charlotte

Gene_Hunt_3

No call back today. Just rang up and got told no supervisors in today and not got to wait until tomorrow.

Spoke to someone this morning who told me to ring back tonight at 6pm which I did only to be told he mis-informed me because he is a new starter. Been told I may need to eait up to 5 more days now

I am have gone past angry now. I am just upset now. Its pulling me down getting lied to all the time and then my hopes being dashed