Housing benefit woes

Gene_Hunt_3

Why are these people such idiots and why is it so hard for them to do there job?

Back in March on the 10th I lost my job. I was sacked. I told the benefits this straight away along with the letter from my company explaining this. I also explained that due to me losing my job that I had had to take my son out of nursery.

About 4 weeks later they wrote to me asking for my partners wage slips, our bank statements and tenancy agreement. I took all this is on the 17th April.

I am still waiting for a answer and now my rent was short for April.

The benefits had made a massive mistake and not put me as out of work. So for the past 2 months according to there records I have been in work.

I feel like exploding at them but that will do me no good. An emergency email was sent explaining this to them last week by there customer services and I should hear by today or tomorrow. Well just rang and nothing today.

I demanded to speak to a manager and got told it will be sorted by tomorrow but I am skeptical about them. This is not the first time they messed up my claim and last time It took 3 months to rectify.

Its Birmingham Council. Who would I make a complaint to as I am getting fed up now and I don't believe me calling there customer services everyday is getting me anywhere and is just getting me angry.

Cheers

Gene_Hunt_3

Well thanks alot

dmg24

Gene_Hunt wrote: »

Well thanks alot

!!!!!!?

PeskyPenguin

Well, there's certainly no need to ask why you got fired.....

Perhaps you should enroll in an anger management course whilst unemployed?

dmg24

Hopefully your problem will be sorted tomorrow Gene Hunt. If it is not, do not demand to speak to people, politely ask for details of how they intend to resolve your problem, and a copy of their complaints procedure.

Calling them idiots probably would not be the best course of action either ...

Gene_Hunt_3

PeskyPenguin wrote: »

Well, there's certainly no need to ask why you got fired.....

Perhaps you should enroll in an anger management course whilst unemployed?

If you want to insult me you can use pm. If you have nothing to add please stay away

real1314

Maybe they're not idiots. Perhaps they just don't like you?

I've never met you but yet from 2 posts I find that I've gone off you already.

If all you want is some info on who to complain to at Birmingham council, then perhaps you should trylooking it up on brum council's website?

dmg24

Gene_Hunt wrote: »

If you want to insult me you can use pm. If you have nothing to add please stay away

People have tried to help you and you have just been rude.

We are all more than willing to help, but we do have other things to do with our time (no one here is paid to respond to posts), so you may not receive an immediate response. Perhaps you should considerate this before being so rude next time you post?

Gene_Hunt_3

Ok maybe I was unpatient but after your attitudes towards new people I think I will ask elsewhere

Not a problem.

PeskyPenguin

Gene_Hunt wrote: »

If you want to insult me you can use pm. If you have nothing to add please stay away

Nothing insulting Sam Tyler, sorry, Gene Hunt.....just the darn right obvious. Oh, and I'll stay put where I like on an open forum but thanks for the invitation for a private scrap :rotfl:

bestpud

People have tried to help on your other threads and you've left them hanging...

Re your HB - have a look at the website, as someone has said.

Or you could visit your local CAB and ask their advice. The CAB here know the right people to contact within the council, and other organisations.