Urgent: Put Wrong Adapter Into My Laptop!

Debt_Free_Chick

lethal wrote: »

omg! sugar!

Voltage = imput 19.5
AC or DC:
Polarity on the centre pin ??

What did Dell Support say?

Hermann

Dell Vostros are 19.5v with centre pin positive.

What power supply did you plug into it?

lethal_2

hey sorry, I was half way typing this message at the same time on the phone to dell! I then exit the screen as I got through (eventually) and assumed the mesage did not post!

but it sounds positive! (suprisingly)

DELL are sending an engineer down tomorow. The guy on the phone said he suspects the mothboard had gone (when I s*** my self) but then he said the engineer would repair it on site at no cost to me... if it is the motherboard that is!

The thing with companies like DELL is they would say something over the phone but do another i.e. charge me :mad: . However, it is not dells engineer coming down but another companies so it maybe my lucky day! I just dont want to get my hopes up for no reason!

I just hope they dont turn around, look at me, shake there head, and say its not covered! How horible would that be!

thanks every1 for the help 2date, and lets see what would hapen 2mrw!

thanks again!

lethal!

lethal_2

way! the guy came! and the guy left!

put a new motherboard in with no questions asked! I am truly amazed with DELL! you would not expect it aswell! it feels like a new lappy

cheers all!

liam191

Dell are the best, i dropped my laptop last month, damaged the hard drive, played dumb with them, it failed hard drive test and dell sent me a new one out the same day!!

lethal_2

I am seriously considering extending my guaranty with them!

I would never ever thought I would say anything along those lines in my life, but well done2 dell !

totalsolutions

>but well done2 dell

And to Debt_Free_Chick for the suggestion in the first place.

Debt_Free_Chick

Maybe the wrong adapter episode was simply a co-incidence and there was a problem with the MB all along

Either way, good result. Dell won't repair without telling you the cost first - as I found out when I wrecked my 6 week old lappie by spilling wine on it. And previously, when I needed a new screen on a lappie way, way out of warranty.

Good result