Daily Chat Wed 7th May

cat4772

pania wrote: »

Ha Ha just had a giggle with robinson way DCA....

Had a right rude obnoxious a hole call me, insisting that as i overpaid a few months back my monthly payment was up for review and insisted it had to be increased by the amount that i had overpaid by, from £40 pm to £75!!!:eek:

No negotiation, no flexible just obnoxious nasty rudeness... so without telling him that i was actually planning on increasing it slightly i sent forth words of equal rudeness and put the phone down....

Rang straight back and spoke to a lovely lady...

"hello, i've just had a call from a member of your staff who was extremely rude and nasty, tell me, do you get paid commission for increasing payments"

"yes madam we do, i guess it was about the review on your account?"

"well as i was planning on increasing my payment anyway, and you are being nice, would you put my payment up to £50 per month please and collect the commission yourself?"

"yes madam, thats absolutely fine, we only needed an increase to £45 so thats great, and thankyou"

"no worries at all, would you kindly consider walking across the office to your very rude colleague and gloating on my behalf"

"laughs... I'll certainly do that, goodbye"

manners costeth nothing and all that. i've got a headache, i think he caught me on a bad day... :T :T

Good for you Pania... I'll bet the woman is happy she was nice to you! And you're right - manners cost nothing but often make someone's day.

I have one teeny complaint though - you should have asked her to record her gloating and post it on you tube so we could see the moron's face!!!

Cat.x

ZTD

pania wrote: »

Ha Ha just had a giggle with robinson way DCA....

Had a right rude obnoxious a hole call me, insisting that as i overpaid a few months back my monthly payment was up for review and insisted it had to be increased by the amount that i had overpaid by, from £40 pm to £75!!!:eek:

No negotiation, no flexible just obnoxious nasty rudeness... so without telling him that i was actually planning on increasing it slightly i sent forth words of equal rudeness and put the phone down....

Rang straight back and spoke to a lovely lady...

"hello, i've just had a call from a member of your staff who was extremely rude and nasty, tell me, do you get paid commission for increasing payments"

"yes madam we do, i guess it was about the review on your account?"

"well as i was planning on increasing my payment anyway, and you are being nice, would you put my payment up to £50 per month please and collect the commission yourself?"

"yes madam, thats absolutely fine, we only needed an increase to £45 so thats great, and thankyou"

"no worries at all, would you kindly consider walking across the office to your very rude colleague and gloating on my behalf"

"laughs... I'll certainly do that, goodbye"

manners costeth nothing and all that. i've got a headache, i think he caught me on a bad day... :T :T

Spot on...absolutely spot on... :T :rotfl: :beer:

elantan

classic pania classic

redsquirrel80

Brilliant P :rotfl:

sallyx

Pania
That has made my day, so funny! I wish I could think of classic lines like that to say to DCA's when I get phone calls from them!

pania

cat4772 wrote: »

I have one teeny complaint though - you should have asked her to record her gloating and post it on you tube so we could see the moron's face!!!

Cat.x

dammit, knew i'd forgotten something.. perhas i'd best phone her back...:rotfl: :rotfl:

jacs76

sally clear yer inbox hun

sallyx

Jacs
Have cleared my messages hun

Numpty_Monkey

pania no singing
You didn't sing Awomaway Awomaway ,
in the jungle, the mighty jungle:rotfl:
to the obnoxious hobknead:p
if you have have read the old zincoxide thread you'll know what i mean

otherwise i'm gonna look silly:o

pania

numpty i shall rescue you from eternal sillydom... that thread was a total total classic. where did it go?