Dropped a complete b***ock!!!

Millionaire

have you tried 01226261010 ?

jonesMUFCforever

starkiller wrote: »

Poo!! I have just paid my credit card online from my HSBC account - meant to pay £100 have actually paid £1000!!!!!!!!!!! I cannot stop the payment online as it is showing having gone out of my account - if I ring HSBC first thing tomorrow do you think they can rectify my clanger??

I have never made this error before and cannot afford to be paying an extra £900 off of my credit card...........I feel like such a numpty.

Can anyone help at all.....please??

Ta
Starkiller x

Why not use the credit card to pay for day to day use to use up the 'credit' of £900?

Scousebird_2

If you are a Bank Account Plus Customer then call 08457 404 404 anytime and you will get through-it's 24hr service.

PROLIANT

Oops.....:eek:

Poosmate

So what happened? Did you call the bank this morning? Were they able to stop the payment?

Please don't keep us in suspense!

Please tell so we can learn from your mistakes.... please.

Poo

p.s. Sorry I wasn't here when you called me last night.

"Poo!! I have just paid my credit card online from my HSBC account - meant to pay £100 have actually paid £1000!!!!!!!!!!!"

Ems!

hi , hope you got it sorted - if not - could you pay some of your normal expenses for this month on the credit card ( ie with the extra £900), then just pay it off at the rate you had originally been planning to? not ideal but better than starving!!

starkiller

Hi Guys

I rang at 8:01am this morning, the lady I spoke to could not have been more helpful she recalled my payment and then made the correct payment for me, no umming or ahhing - just said it was obviously an error given previous activity on my account. So I am now £901 better off than I was last night. Won't be making that mistake again - going to set up a d/d!!

Thanks again for all the help and advice last night - glad it has been sorted :j :j

starkiller

Poosmate. I have just been wondering for the last 5 minutes if you are my sister under a different user name - then I got your gag :rotfl: Been a long day

Poosmate

lol Starkiller!

Thanks for the update! I'm so glad you got it sorted.

I know we all usually hate the banking institutes and how unfair they are to us but I must say, I am with the HSBC and they have been very helpful to me in the past. Sometimes it is good to stay with one bank and build up a pattern so they can see genuine mistakes, unfortunately that's often the only loyalty reward you get from them. Wouldn't it be lovely if just one bank broke ranks and started rewarding their loyal customers with lower interest rates on their OD/CC's and/or higher interest on their savings? The world would be a much nicer place to bank! lol

Thanks again for the update.

Poo

starkiller

It would be lovely if they all behaved in that way. I have been with HSBC for nearly 15 years and they have always been brilliant - touch wood.