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Re: LXDirect Discount codes

1911131415

Comments

  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper

    Hi i have now used this code 3 times just used a diffrent email address and credit card. ;)

    All the other details ie name d/o/b address i kept the same.
    Thanks
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    OOPS put the second order in. They must be getting wise to it now as they have sent me an email asking me to phone them before they complete the order. Yeah i know what they are going to ask so i have emailed them back with this :

    Re: ******

    If you need more information about me, you can email me. I refuse to pay for an 0845 phone call. As far as i am aware i answered all the questions you asked of me and my card is of good standing.

    Mrs ***** ********

    I wonder what will happen now?
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  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    Got the item i ordered a couple of days ago, and have got charged full price for them. >:(
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • lyns_2
    lyns_2 Posts: 314 Forumite
    Got the item i ordered a couple of days ago, and have got charged full price for them. >:(

    It said that on my statement.
    When i checked at my bank they had taken full price and then refunded the £15. :)

    Looks like they have caught on to multiple orders
    Number 4 due 21st jan
  • billj_3
    billj_3 Posts: 54 Forumite
    Hello

    Thanks for this, I managed to purchase a playhouse for my daughter at an exceptional price, thanks again

    Julie
    Treat everyday as your last one on earth! and one day you will be right.
  • homealone_2
    homealone_2 Posts: 2,004 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ordered juice extractor for £19.99 typed in £15 code and then code for free p+p so invoice on screen said £4.34 item just just arrived with advice note saying £19.99. now dont know which is my bill, has this happened to anyone else?
  • You will have to check your bank/cc statement. They usually charge full price and then refund £15 discount.
    Be ALERT - The world needs more LERTS
  • Eh oh. Just got that query email from them.
    Dear Mrs ,

    Thank you for choosing to shop at https://www.lxdirect.com

    We are currently processing your order, however before we can complete the order, we require some further information from yourself. Please contact our Online Customer Care Team on 08450 757 171 our lines are open between:

    8.00am-8.00pm - 7 days a week.

    To enable us to deal with your order quickly and efficiently please quote 101100666104 when contacting us.

    We look forward to hearing from you soon.

    Kind regards,
    The Online Customer Care Team.
    esun046
    On behalf of Jeanette Clennell - Online Customer Service Manager
    https://www.lxdirect.com
    Shopping online made easy

    Our Customer Charter is our pledge to you the customer. It contains our promise for safe and honest shopping.

    Contacting us is easy:
    By e-mail simply click here.
    By telephone call 0845 757 3457 our lines are open 8am-8pm.

    What should I do? This is I think my 2nd order on this particular card.

    Judi, did your email reply work in the end?
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper

    Judi, did your email reply work in the end?

    Nope, not as yet anyway. I am waiting to see what happens on my bank statement. I am still waiting for my second parcel.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • lyns_2
    lyns_2 Posts: 314 Forumite
    If you don't reply to them they just cancel you're order.
    They did this to me on my 4th go,silly me for trying to use a Littlewoods visa :-[
    Number 4 due 21st jan
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