The Great 'Car Insurance Cancellation & Administration Fee' Hunt

edited 2 August 2011 at 10:14AM in Insurance & Life Assurance
264 replies 203.9K views
iNathiNath Forumite
382 Posts
edited 2 August 2011 at 10:14AM in Insurance & Life Assurance
The Great 'Car Insurance Cancellation & Administration Fee' Hunt

This is a thread I've compiled listing all the known charges that car insurance companies may charge. Please help by checking your insurance schedule or website and letting us know!

This post will be updated regularly when new info is posted but do double check prices before relying on them as increases may not be recorded below.


1st Central
Administration Fee : £25 [neilvw]
Cancellation Fee: £30 [neilvw]
AA, The
Administration Fee : £25
Cancellation Fee: £50
Source: http://www.theaa.com/insurance/pdf/car-insurance-policy-booklet-january-2010.pdf
Admirial
Cancellation Fee: £47 [greezmonkey]
Aviva (Norwich Union)
Administration Fee : £12
Cancellation Fee: £39.00 [Welbz/Quintin/Mattkeen]
Source: http://www.aviva.co.uk/car-insurance/ (Click on 'product literature' then 'comprehensive policy booklet' then see page 33) [Mattkeen]
Barclays
Administration Fee : £10
Cancellation Fee: £26.25
Source: https://www.barclaysgeneralinsurance.co.uk/Barclays/htmlfiles/policywording_motor.pdf
BDML Connect
Administration Fee : £20 [shazzer43]
Cancellation Fee: £20 within 14 days. Otherwise 1st quarter £85, 2nd quarter £70, 3rd quarter £55 and 4th quarter £40. [shazzer43]
Bell
Administration Fee : upto £14.50 [squim]
Cancellation Fee: £45. Also "If you cancel within the 14 day cooling-off period we reserve the right to charge you £22.50 to cover the costs involved in setting up your policy" [squim]
Budget
Administration Fee : £38 [joanne d]
Cancellation Fee: £20 (within 14 days) [Saeed] or £30 [joanne d]
Churchill
Administration Fee : £26.25 [flyingflea]
Cancellation Fee: £22.05 [flyingflea]
Source: http://www.churchill.com/pdf/car_summary.pdf
Diamond
Cancellation Fee: According to the policy document no refunds are given after the first 14 days
Source: http://www.diamond.co.uk/pdf/DIAM.pdf
Direct Line
Administration Fee : £17.85 [zkw29]
Cancellation Fee: £25 [zkw29]
Source: http://www.directline.com/motor/carpolicydoc.pdf and
http://www.directline.com/motor/carpolicysummary.pdf
Eco Insurance (Co-op)
Administration Fee : £25 [g4jnw]
Elephant
Administration Fee : £22.50 [smashed]
Cancellation Fee: According to the policy document no refunds are given after the first 14 days
Source: http://www.elephant.co.uk/Policy/ELE.pdf and http://www.elephant.co.uk/Policy/eleKeyFacts.pdf
Endsleigh
Cancellation Fee: £50 [BoboFrett]
Esure
Administration Fee : £26
Cancellation Fee: £55 first year, £27.50 after [dunstonh]
Source: http://www.esure.com/car_insurance/small_print/administration_fees/
First Direct
Cancellation Fee: £15 (plus insurance premium tax) [flyingflea]
Source: https://firstdirect.equitygroup.co.uk/affinities/firstdirect/pdf/car_insurance_policy_wording.pdf
Footman James (classic car policy underwritten by QBE)
Admin fee: £15 [Porcupine]
Halifax
Administration Fee : £17.50 [Pete7777]
Cancellation Fee: £45/£20 (first/subsequent periods of cover) [Pete7777]
Hastings Direct
Administration Fee : £25
Cancellation Fee: £55 (£25 if within first 14 days)
Source: https://www.hastingsdirect.com/quote/faces/views/staticcontent/HD/TOBA.pdf
Kwik Fit
Administration Fee : £5-33 (depending on what you are changing) [Saeed]
Cancellation Fee: £50
Source: http://www.kwik-fitinsurance.com/vehicle/car/pdfs/policy-book.pdf
Liverpool Victoria
Administration Fee : £15
Cancellation Fee: £50
Source: http://www.lv.com/upload/lv/lv_equals/pdfs/insurance/70318_LV_MI_DOI_WEB.pdf
More Than
Administration Fee : £25
Cancellation Fee: £55
Source: http://www.morethan.com/Process/Documents/motorpoli.pdf
NFU Mutual
Administration Fee : FREE [losgiganteskid]
Cancellation Fee: None - pro rata refund [pennyinmypocket]
Source: http://www.nfumutual.co.uk/policy-wording/documents/MT010POL0108-car-insurance.pdf
Perfomance Direct
Cancellation Fee: £35 plus 15% of policy remaining [ScoobyZ]
Post Office
Administration Fee : £20 [belindah]
Cancellation Fee: £35 [belindah]
Prudential
Administration Fee : £15.75 [runciblespoon]
Cancellation Fee: 1 month's cover [runciblespoon]
Quinn Direct
Administration Fee : £17
Cancellation Fee: £35
Source: http://www.quinn-direct.co.uk/documents/motor_policy_gb.pdf
RAC, The
Administration Fee : £20 [Mattkeen]
Cancellation Fee: £35.00 plus short term rates (dependant on how long the policy has been running) [Mattkeen]
Source: http://www.rac.co.uk/library/pdfs/RA...icy_Sample.pdf (see page 4) [Mattkeen]
Sainsburys Bank
Administration Fee : £17.50
Cancellation Fee: £45 (first year) £20 (after renewal)
Source: http://www.sainsburysbank.co.uk/common/html/pdf/SBCFE399-0807_Web.pdf [silvercar]
Shiela’s Wheels
Cancellation Fee: £52 (first year) £27.50 (after renewal) [DMB1]
Swift Cover
Administration Fee : £10
Cancellation Fee: £25 (first 14 days) £52.50 afterwards
Source: http://www.swiftcover.com/carinsurance/policy/managing-policy/
Tesco
Administration Fee : £26.25
Cancellation Fee: 1 month + £10 [cport80]
Source: http://www.tescofinance.com/personal/finance/insurance/carins/policy-info.html
Yes Insurance
Administration Fee : £15
Cancellation Fee: £35 (£20 if within first 14 days)
Source: You have to get an online quote before you can see 'specimen' documents.
Zurich
Administration Fee : £15
Cancellation Fee: £50
Source: http://zdownload.zurich.co.uk/documentation/connect/motorpolicy.pdf
«13456727

Replies

  • iNathiNath Forumite
    382 Posts
    Added; AA, Diamond, Kwik Fit, Liverpool Victoria, Swift Cover & Zurich.
  • lisyloolisyloo Forumite
    27.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    Haven't looked at it myself but I believe this information is compiled in
    https://www.matthewsguide.co.uk

    You have to pay £2.99 to subscribe.
    There is a £4.99 offer on a legal protection policy ("worth" £20).
    They also have some cashback offers.

    Note I have no idea of the quality of the site or the policy so do your own research, but several people have thanked me in the past about this so I guess it's been useful for some.
  • silvercarsilvercar Forumite, Board Guide
    42.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ✭✭✭✭✭
    Our direct line policy quotes a cancellation fee of pro-rata + 1 month. We cancelled after 3 weeks (sold the car) and they only charged us pro-rata.
    Usually found at a vaccine centre 💉
    I'm a Board Guide on the Debate House Prices & the Economy, House Buying, Renting & Selling, Mortgages and Endowments, In My Home incl DIY, Overseas Holidays & Student boards.
    I volunteer to help get your forum questions answered and keep the forum running smoothly.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to [email protected]. Any views are mine and not the official line of moneysavingexpert.com.
  • silvercarsilvercar Forumite, Board Guide
    42.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ✭✭✭✭✭
    sainsbury's bank car insurance:

    admin fee £17.50, cancellation in first year £45, subsequent years £20.
    Usually found at a vaccine centre 💉
    I'm a Board Guide on the Debate House Prices & the Economy, House Buying, Renting & Selling, Mortgages and Endowments, In My Home incl DIY, Overseas Holidays & Student boards.
    I volunteer to help get your forum questions answered and keep the forum running smoothly.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to [email protected]. Any views are mine and not the official line of moneysavingexpert.com.
  • iNathiNath Forumite
    382 Posts
    silvercar wrote: »
    sainsbury's bank car insurance:

    admin fee £17.50, cancellation in first year £45, subsequent years £20.
    Thanks silvercar, added to the list ;)
    lisyloo wrote:
    Haven't looked at it myself but I believe this information is compiled in
    www.matthewsguide.co.uk

    You have to pay £2.99 to subscribe.
    Now that isn't very money saving is it lisyloo? :p Thanks for your input and if people wish to sign up to that site it's their decision. I'm just trying to make information available for free so us consumers can make informed decisions before signing up to a contract.
  • lisyloolisyloo Forumite
    27.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    Now that isn't very money saving is it lisyloo? :p

    Well it depends.
    I'd agree with you and trawl the net and get the info for free
    But if you either don't have the time (new baby for example) then it might be moneysaving for you.
    Also some people can earn more than £2.99 in the time it might take them to get the information on the net.

    But good on you for doing it.
    I wasn't knocking you, just providing an alternative for some that might be helpful.
    I applaud your efforts and personally I would do the same (that's why I've never personally paid for the guide).
  • zkw29zkw29 Forumite
    176 Posts
    Direct Line admin fee: up to £17.85
  • cport80cport80 Forumite
    40 Posts
    My insurance is coming up for renewal soon and last week I received a nice letter from Tesco saying that they would automatically take the premium for next years cover using the card details I supplied last year.

    It was followed by a letter 2 days later telling me that there was a mistake in the renewal letter and the cancellation fee is 1 months premium + £10.

    Funnily enough I don't remember checking any boxes to allow repeat payments to be taken from my card.
  • ethelheadethelhead Forumite
    96 Posts
    Part of the Furniture Combo Breaker
    In the process of looking for a car again & very likely to amend the policy within a year; so thank you iNath
    :T
  • lisyloolisyloo Forumite
    27.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    Funnily enough I don't remember checking any boxes to allow repeat payments to be taken from my card.

    You probably don't remember reading it but you probably ticked a box to accept some "terms & conditions" that you didn't read.
    That's not a criticism - I do it all the time as I don't have time to read all the associated small print.

    The chances are that it was buried in there somewhere and you ticked the box and didn't read it.

    For balance there are a few people on these boards who got into trouble when their insurance wasn't renewed and they forgot, so some would say that automatic renewal is a valuable service.
    Others would say it's a cynical move.
This discussion has been closed.
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