So called 'free Sky+ box'!!

micky1971

I recently introduced a friend to Sky and as a thank you i was offered a free Sky+ box - fantastic i thought. Just got a letter of confirmation and althouth the box is free there's an installation fee of £60!!! How can you advertise something a free when there's a £60 fee - outrageous....

heatherw_01

It's the box that is free, the installation does still cost.

shellsuit

The box is free though, so they aren't doing anything wrong I'm afraid.

cajef

The offer was for a free box, not free box and free installation, did you expect someone to come out and fit it for you for nothing.

t_r

If that was the case why wont they let you install it yourself. Sky = ripoff

cajef

t_r wrote: »

Sky = ripoff

Agreed, however they have agreed to supply a box for free as far as I know there is nothing to stop you asking them to deliver the box and then installing it yourself.

JimmyTheWig

A supermarket can advertise a packet of biscuits as being 33% extra free.
If you went in and just took the free biscuits, I think security might have something to say. The biscuits are free, but you have to pay something to get them.

Though in the whole I think they've been a little misleading to you if they didn't say you would have to pay installation.

[For what it's worth, I'd say Sky+ was worth £60.]

Nile

Hello micky1971

Welcome to the MSE site.:wave:

I'll move your thread to 'The (Consumer) Vent' board.

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Regards

Nile

t_r

The difference with your packet of biscuits is they state 'extra free' not 'free'.

Cajef I bet they wont supply the box without the installation, will be part of the terms and conditions.