Ryanair (booking pending)

benjus

By the way, I just checked my www.Nonoh.net account history and I was charged €0.30 for a 15 minute call to Ryanair.

brookstar

I had the same problem of status "Pending" after having tried to pay with a debit card (first) and with a credit card later.
I think we can solve the problem going to "MANAGE YOUR BOOKING ...". After introducing the Confirmation Number insert the Number of the first used card (debit card,in my own case), click View My Booking, and Continue.
You should see an error message and a request to start over.
Would that solve your problem.:j

silvercar

Now I interpretted the error message as a request to start over on the loggin in to "manage your booking" not to re-book!

alisont

Finally I got to speak to someone on the UK number.

Ryanair say my card has been declined twice by them and i have not been charged and need to re book using a credit card so £6 charge there!

They say they accept Maestro debit cards and it must be a problem with my bank (who ive spoken to and they say problems with ryan air!)

So at least i know will re book tonight, they better not charge me twice!
thanks for replies/advice:D

mandm65

Just to update all.
I tried to call their Ireland number but could not get through (constantly engaged) so checked my CC & no transaction from them so assumed booking canceled. I did the same booking again but this time used my Maestro debit card & got immediate confirmation .

alisont

Wonder why they dont accept my maestro debit card? I could try my dads visa delta but will prob play it safe use my credit card. Will re book over the weekend as dont want to find prices have shot up:rolleyes:

Never had so much hassle booking flights before:mad:

mandm65

alisont wrote: »

Never had so much hassle booking flights before:mad:

you are right, i think these problems surfaced after their recent website upgrade, they are trying to get too sophisticated!

alisont

Ok this is getting silly now and im very annoyed - just went to re book and used credit card to be on safe side and clicked pay and all i got was a blank white screen:mad: so yet again no booking?

I tell you if all these failed attempts to book get charged il be fuming

I just cant work out why i cant book, i know so many people who have had no problems.

Really dont know what to do now?

mandm65

It's worth trying to delete cookies/temp Internet files from your browser. I know it sound silly but i had similar problem (not with Ryanair) & by doing above i managed to complete the on-line transaction. Let us know if above does not help!

alisont

Thanks for that il ask at work how to do that, good idea to try as seems weird it just wont work:rolleyes: i have no idea what cookies/temp browsers are or how to alter but work will know, in fact might try booking off works computer.......worth a go!