Boots Grabbit Bargains Part 23 - Post your finds here

aMeLia'S~MuMMY

blue-eyes1955 wrote: »

Amelia's-mummy - did you get a line-lift voucher - otherwise I have one you can have.

I didn't get one... I will pm you

Thanks x

blue-eyes1955

aMeLia'S~MuMMY wrote: »

I didn't get one... I will pm you

Thanks x

That's fine but I warn you now I have no idea how to PM.... I think I know how to receive one:o

valk_scot

rubylou88 wrote: »

Hi I only know of Valk_Scot getting the spit to work with the nail varnish remover. Not 100% sure but I do think she lives in Scotland.

Hth x

Yes, I'm part of the Scotland cartel......:D

And yes I did get the nail varnish remover with a till spit. Whether though the SA over-rode it to put it though? I didn't think so at the time, but now I think she must have done without saying anything to me.

shoegal1

moneysaver12 wrote: »

What was a really good shop in boots turned in to a nightmare, i was doing a baby shop and buying some other bits, handed over points and mocs for products i had bought and all the point didn't go on, so i quired it and was trying with staff to work out what points hadn't gone on. They told me that i shouldn't have used all the vouchers together they were all for different products including the baby one. The staff were funny with me at this point and said that they could send it all to head office and they would sort it out as to what vouchers had gone on and what had not, i said i didn't want that.

There was an instore offer if you spent 5.00 on natural toltries then you got 250 points which the till put on, i tried to use a 100 points voucher for the natural collection and they said that hadn't worked because of the 250 points. They said they were going to phone head office and tell them that i was getting double mailings and that i shouldn't be. So i waited to see what they said, they tried to take another 100 points off for the natural collection as i had given it back and got a refund, but the 100 points i don't think went on and they said they couldn't give me it back as it had been crossed out. They came back and said that cs said they were to take my card off me which they already had and to cut it up, they wouldn't tell me why and said i was to phone cs to find out, so they phoned from the store for me and eventually i got to speak to them to find out that they had sent it to the fruad deparment as i was fruandley using my card, they asked for the dates of birth on the baby club and i gave different ones to what they had, they had already send it to the fraud deparment before they asked for this information. They said that the store said i went in all the time with a fistful of coupons which i don't. So the store had reported me. They said that they would look in to my account and see whether they were going to give me my card back if they don't give my card back then i will lose all my points as they will stay on the card and they won't let me use them. I ended up taking some of the items back and getting a refund. Phoned my oh in tears, am very upset about it and don't know what to do, there is 170.00 of points of that card and i have spend money in the store. They said they will phone me tomorrow but wouldn't give me a time

omg, poor you...i think my local store is getting sus of me, ive been buying vouchers off of Ebay, as i have several friends who are single, and pregnant, im trying to help them, but the till keeps saying no, and i keep spending my points now as soon as i have them, so they cant nick them back off me. Good luck, let us know the outcome xx

elisamoose

moneysaver12 wrote: »

What was a really good shop in boots turned in to a nightmare, i was doing a baby shop and buying some other bits, handed over points and mocs for products i had bought and all the point didn't go on, so i quired it and was trying with staff to work out what points hadn't gone on. They told me that i shouldn't have used all the vouchers together they were all for different products including the baby one. The staff were funny with me at this point and said that they could send it all to head office and they would sort it out as to what vouchers had gone on and what had not, i said i didn't want that.

There was an instore offer if you spent 5.00 on natural toltries then you got 250 points which the till put on, i tried to use a 100 points voucher for the natural collection and they said that hadn't worked because of the 250 points. They said they were going to phone head office and tell them that i was getting double mailings and that i shouldn't be. So i waited to see what they said, they tried to take another 100 points off for the natural collection as i had given it back and got a refund, but the 100 points i don't think went on and they said they couldn't give me it back as it had been crossed out. They came back and said that cs said they were to take my card off me which they already had and to cut it up, they wouldn't tell me why and said i was to phone cs to find out, so they phoned from the store for me and eventually i got to speak to them to find out that they had sent it to the fruad deparment as i was fruandley using my card, they asked for the dates of birth on the baby club and i gave different ones to what they had, they had already send it to the fraud deparment before they asked for this information. They said that the store said i went in all the time with a fistful of coupons which i don't. So the store had reported me. They said that they would look in to my account and see whether they were going to give me my card back if they don't give my card back then i will lose all my points as they will stay on the card and they won't let me use them. I ended up taking some of the items back and getting a refund. Phoned my oh in tears, am very upset about it and don't know what to do, there is 170.00 of points of that card and i have spend money in the store. They said they will phone me tomorrow but wouldn't give me a time

That sounds awful ! And one for us all to be aware of.just looked at the terms and conditions and we don't have a leg to stand on if they choose to treat us like this

Advantage Card Scheme

• The Advantage Card Scheme is promoted by Boots (The Boots Company PLC, Nottingham, NG2 3AA). Anyone who registers their details can join. All Advantage Cards belong to Boots.
• The UK Advantage Card Scheme is valid in all UK Boots stores; it is not valid in Republic of Ireland stores.
• Your Advantage Card is personal to you. We do not issue additional cards for your account but your family and friends can of course apply for their own cards
• We can take any action we consider appropriate if we have reason to believe that you are abusing the scheme, including withholding points previously credited to your account
• Points will usually only be added to a valid Advantage Card at the time when you buy products included in the scheme. There may be specific occasions when we add points later at our discretion.
• We are not responsible for products and services from other companies outside of Boots. These are offered according to that company's terms and conditions.
• Boots can cancel or withdraw the scheme or any individual card at any time.
• We can change the terms & conditions of the scheme. We'll always give notice of changes. We'll display notices in store and on www.boots.com. You can get the latest terms & conditions by calling 0845 124 4545 (calls charged at local rate) or by writing to Boots Customer Care, PO Box 5300, Nottingham, NG90 1AA.

Collecting Points
Collecting points in boots stores

• You will receive points on qualifying purchases at the rate notified from time to time by the display of notices in Boots stores and on www.boots.com.
• When you present your Advantage Card, in return you will receive not only the goods and services you have chosen, but Advantage Card points as well. The number of points issued may vary between qualifying purchases. We will not exchange Advantage Card points for cash.
• Points will usually be added to a valid Advantage Card at the time you buy products and services included in the scheme. There may be specific occasions when we add points at a later date at our discretion, however you will need to provide a validated receipt within 30 days of making the purchase. If you forget your Advantage Card please ask the cashier to validate your receipt.
• We might change the number of points you collect on products and services included in the scheme. We'll let you know with notices in Boots stores and give details at www.boots.com. At Boots Opticians you¿ll collect 1 points for every £1 spent.
• In store and on-line points are not available on prescription items, infant milks (up to 6 months), gift vouchers/cards or postage stamps.
• During Triple points events items both in store and on-line which are already included in additional, double or triple points promotions are excluded. Collecting points on www.boots.com
• On line points promotions, such as Triple points may vary for third party websites (other Shops) and Boots Services website. Check individual promotions for exclusions and individual websites for additional points offers, which are offered periodically.
• On www.boots.com points aren¿t available on gift boxes and delivery charges.

This just looks as if they can do what they like?

aMeLia'S~MuMMY

blue-eyes1955 wrote: »

That's fine but I warn you now I have no idea how to PM.... I think I know how to receive one:o

Reading messages and sending replies:
When you are logged in there is a sign about 2 inches below Martins pic that says welcome and in your case it will say welcome blue-eyes1955, about 2 inches to the right there are the words private message, you just click on here and it opens up your message box.

Sending messages:
All you do is click on the user name who posted a message on the thread, so you would click on mine and a box appears and it says several things like view public profile etc and there is one for sending a message just click on that and type away.

Than once you have sent a message and expecting a reply you then look at the private message sign ( as described before) and it will show you how many unread ones you have.

Phew...I wish I was not so long winded at expalining things !!

bambieyes

moneysaver12 have just read your post and my jaw was getting nearer and nearer the floor. how horrible for you.
im sure others will be able to advise you better than me . just wanted to send you some hugs to help make you feel a little better. hope it all gets sorted out for you

valk_scot

moneysaver12 wrote: »

What was a really good shop in boots turned in to a nightmare, i was doing a baby shop and buying some other bits, handed over points and mocs for products i had bought and all the point didn't go on, so i quired it and was trying with staff to work out what points hadn't gone on. They told me that i shouldn't have used all the vouchers together they were all for different products including the baby one. The staff were funny with me at this point and said that they could send it all to head office and they would sort it out as to what vouchers had gone on and what had not, i said i didn't want that.

There was an instore offer if you spent 5.00 on natural toltries then you got 250 points which the till put on, i tried to use a 100 points voucher for the natural collection and they said that hadn't worked because of the 250 points. They said they were going to phone head office and tell them that i was getting double mailings and that i shouldn't be. So i waited to see what they said, they tried to take another 100 points off for the natural collection as i had given it back and got a refund, but the 100 points i don't think went on and they said they couldn't give me it back as it had been crossed out. They came back and said that cs said they were to take my card off me which they already had and to cut it up, they wouldn't tell me why and said i was to phone cs to find out, so they phoned from the store for me and eventually i got to speak to them to find out that they had sent it to the fruad deparment as i was fruandley using my card, they asked for the dates of birth on the baby club and i gave different ones to what they had, they had already send it to the fraud deparment before they asked for this information. They said that the store said i went in all the time with a fistful of coupons which i don't. So the store had reported me. They said that they would look in to my account and see whether they were going to give me my card back if they don't give my card back then i will lose all my points as they will stay on the card and they won't let me use them. I ended up taking some of the items back and getting a refund. Phoned my oh in tears, am very upset about it and don't know what to do, there is 170.00 of points of that card and i have spend money in the store. They said they will phone me tomorrow but wouldn't give me a time

That's dreadful. What an experience for you!

But I have to ask....are the baby dates for a real baby or a virtual one? Because if it's the second and you were using mailing coupons you obtained from this "baby" then unfortunately this is fraud, technically, and also you'll have breached the T&C of holding an AC I would suspect. And thus they're almost undoubtably entitled to suspend it, including all the points.

If you've been getting mailings perfectly legitimately, then I do apologise for the above. In this case fight them down to the wire to get your points back! Using vouchers from your kossher mailings, mags, the ACM using your own card and manufacturers is perfectly legitimate, after all. But if you've been doing otherwise, remember the old saying of "If you're in a hole, stop digging." You don't want them to be handing all this over to their legal advisors.

boo_2112

skibster wrote: »

I wonder if that works on the 4.97 Total Effects hand cream? hmm....

Oh no - that means the shelves will be bare and I've been swapping for the Olay pts vouchers :doh:

But at least I saved my ROC voucher as that should generate a freeby

moneysaver12

thank you shoegal, elisamoose, val and bambieys