PPI Reclaiming discussion Part II

tiggrae

di3004 wrote: »

OMG what am I doing wrong ?
I am ticking the ones I want then its freezing again........:mad: , then comes up error, I bets its this stupid thing, I will keep trying though or will contact them direct if I have any more trouble !!

Anyway, I was reading the letter from the lender, Endeavour when he said to refer to the lender, this was about the mis selling, and the details he gave me was

"Should you wish to refer your complaint to the Broker, please write to Click Finance, Victoria House, 23-27 South Street, Farnham, Surrey, GU9 7QU
The telephone number is: 01252 731150.
They also have other numbers: 01252 731150 and 01252 731111, also:
01252 731100.

Now doesn't these numbers match the brokers Teague as in the above posts added last night ?;)

anyone interested in this !!!

Hidden in its compensation guidelines, the Financial Ombudsman states, “we sometimes make allowance for the time the consumer needed to spend to put things right” and that it’s “around £50 to £100 a day, and not more than £10 per hour”. How to use this?: Think of it as another weapon in our consumer arsenal. Officially it only applies for complaints resolved by the ombudsman, yet when dealing with a bank or insurer causing unfair and unnecessary hassle, use it as a negotiation point to hurry it; ask for the cash on top if it's delaying. Full details in the Forum Note: £10/hour compensation

di3004

Companies house search this is the actual company
Click Finance Limited

No: 04239176
Dissolved 22/6/2006

If I could find an older site or if this was in the smallprint of the site Marshallka found last night then this should also guide me in the right director direction.....:rolleyes: .

I have also emailed Farnham trading standards, no answer on their phones, I expect they are busy right now.

di3004

tiggrae wrote: »

anyone interested in this !!!

Hidden in its compensation guidelines, the Financial Ombudsman states, “we sometimes make allowance for the time the consumer needed to spend to put things right” and that it’s “around £50 to £100 a day, and not more than £10 per hour”. How to use this?: Think of it as another weapon in our consumer arsenal. Officially it only applies for complaints resolved by the ombudsman, yet when dealing with a bank or insurer causing unfair and unnecessary hassle, use it as a negotiation point to hurry it; ask for the cash on top if it's delaying. Full details in the Forum Note: £10/hour compensation

Brilliant stuff Tiggrae, thanks.;)
Is this new then ?

Shame it wasn't like this when Nemo were holding out paying me out last year, but I have a few cases in with the FOS right now does that make any difference if the case is actually within the FOS or not ?

Or does this only apply while waiting for a response from the firm itself ?
If over-the timescales ?

Only read it quick, will have another browse in a min.;)

Cheers.

marshallka

Di i tried to order from companies house just and it let me. Have you got the directors names yet.

marshallka

tiggrae wrote: »

anyone interested in this !!!

Hidden in its compensation guidelines, the Financial Ombudsman states, “we sometimes make allowance for the time the consumer needed to spend to put things right” and that it’s “around £50 to £100 a day, and not more than £10 per hour”. How to use this?: Think of it as another weapon in our consumer arsenal. Officially it only applies for complaints resolved by the ombudsman, yet when dealing with a bank or insurer causing unfair and unnecessary hassle, use it as a negotiation point to hurry it; ask for the cash on top if it's delaying. Full details in the Forum Note: £10/hour compensation

Blummin heck, What about my runaround from Freedom/Bespoke/Firstplus etc. I have a complaint in now for unfair rebate with Firstplus, lets hope i get it looked at and then upheld and this added. Now i am dreaming;)

di3004

marshallka wrote: »

Di i tried to order from companies house just and it let me. Have you got the directors names yet.

Hi hun

Hubby checking the puter for me, settings and everything, will keep trying though....... .
I am not used to paying online either and I know its not rocket science, but sometimes I have been having problems with my card, and I know there is money in my account because I checked, so frustrating !!!!:mad:
Its a lloydstsb premier account !!!

We rang Farnham trading standards, no reply, will keep trying but meanwhile left an email for them to get back for as soon as possible.

Hubby rang companies house, he explained the problem and said about the info we need and she taken the details down, and our phone number and said someone will look into this for us, think she may have meant the problem that we're having on the site, or maybe they will just let us know the name of the director, because its only that we require.

marshallka

marshallka wrote: »

Compensation for Distress from the Ombudsman

Delays, rudeness and poor claims handling are grounds for ordering financial services firms to compensate customers, the Financial Ombudsman Service (FOS) has said. Payments can be ordered in addition to other remedies.
Whenever a customer complaint is upheld by the FOS, it will consider whether to make an additional award for distress and inconvenience caused by the firm – even if the consumer has not specifically asked it to do so.



In exceptional cases, it may award compensation even if the complaint is not upheld but the firm handled the complaint particularly badly.

http://www.financial-ombudsman.org.uk/publications/technical_notes/distress-and-inconvenience.htm

I added this link before:D

franjam

Hi there
I'm still trying to decide if I have the courage to take a claim for PPI on a Beneficial/HFC credit card through Money Claim on Line. The clain relates to PPI which I believe I was missold in 1992 as I know that it was not discussed with me and that I was not told that it was optional. I still use the card and I have been very happy with everything else about the sevice. I don't expect to reclaim all payments but as neither side has any objective evidence I was going to request that on the balance of probabilities this was missold and that I should be refunded a proportion, perhaps last 6 years as i have records for this. I feel that if I committed myself to this I could put forward a good case but i still feel a bit wobbly about it. Any ideas or similar experiences out there?
Thanks

di3004

In the media today:

http://news.bbc.co.uk/1/hi/business/7606249.stm :mad:

zeblet

I have already gone to court with my case of misselling of PPI by LLoyds TSB on a loan and the distict judge adjourned the case and asked me to amend the POC and also to stipulate exactly who I was claiming from, I initially claimed from Lloyds TSB Insurance. I have now been advised that LTSB general insurance Ltd is the underwriter, LTSB Bank PLC is the agent and LTSB Insurance services Ltd is the Insurer so who do I claim from.
My claim is for misselling on medical grounds and pre exixsting medical condition not being explained. Can anyone help with POC. I have to get this to court by Friday this week. any help will be greatly appreciated Thanks