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PPI Reclaiming discussion Part II

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  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    marshallka wrote: »
    Anyone ever used this moneyclaim online

    https://www.moneyclaim.gov.uk/csmco2/index.jsp

    Had a look at it but never used it, it does look pretty easy to use. I was looking for costs in my case but could not find any.
    :wave:
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    Still no email from wendy not sure if I will get one. Never mind was worth a try, will keep checking
    :wave:
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    The City watchdog said it was escalating its regulatory intervention into the sale of controversial payment protection insurance following ongoing failings by firms.
    The Financial Services Authority (FSA) said it would be increasing the action it took against companies that failed to comply with its rules.
    The move follows a mystery shopping exercise carried out by the regulator into the way single premium PPI is sold alongside loans.
    It found that very few customers were told that the cost of the cover would be added to their loan and that they would have to pay interest on it.
    Only half of people sold PPI were told what the key limitations and exclusions of the policy were, something which is fundamental to establishing whether the customer would be eligible to claim on the policy.
    Many people were also not told about both the monthly and total cost of the policy, with the worst performing firms offering adequate information on cost to very few customers.
    The FSA is considering the action it will take to deal with the ongoing bad sales practices, but sanctions could range from changing the rules relating to the sale of the product, to fines, to changing firms' permission to sell certain products.
    It is also looking at ways to identify and rectify sales of PPI that have been made in the past and do not comply with its rules.
    Jon Pain, managing director of the FSA's retail markets, said: "Tackling poor PPI sales practices remains a high priority for the FSA.
    "We will intervene to ensure consumers are protected and are considering what regulatory powers are the most appropriate to deliver fair outcomes."
    These news feeds are provided by an independent third party and Channel 4 is not responsible or liable to you for the same.
    :wave:
  • di3004
    di3004 Posts: 42,579 Forumite
    dreamer33 wrote: »
    In light of reading this it could well mean that eventually people not under the jurisdiction could well be heard also.


    Hi dreamer hunni.;)

    Yes I do hope so, because it seems the FOS realise how many there have been not under jurisdiction and brought this up hoping something is done about this, well if I worked for the FOS it would keep us in a job I think...:D , lol.
    I know they have more than enough to deal with but yes I think due to the mis selling even before Jan 2005, even though there is always the courts, but why should we pay out for the same reason of the mis selling after Jan 2005 to the courts, and take risks of losing money ?

    It is a bit like discrimination, and what goes for one should go for them all, we have all been ripped off in a big way.
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    dreamer33 wrote: »
    Still no email from wendy not sure if I will get one. Never mind was worth a try, will keep checking

    Maybe Wendy has not been on here yet, and I'm sure she will get back at some point. Good luck.:D ;)
    The one and only "Dizzy Di" :D
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    Just been reading through my letter sent FF and the others am well impressed, hope they listen this time.

    Was reading through the recordings of telephone conversation as well, if you listen to the cd it sounds worse they way the broker goes on.

    When I was looking through my SAR I noticed that diary entries from FF were inconsistent, some of the entries for example they all run in date and time order except a few are different:

    09/01/04 15:00
    loan officer assigned

    09/01/04 09:19
    referred to FP

    09/01/04 10:38
    aip fp

    Not sure if the notes were printed direct from the system or if someone has had to manually type them?

    I have also asked if we are allowed 7days prior to the signing to reflect on the agreement why were we not given this. (not really sure if this applies to unregulated agreements)? (My husband signs 28th I sign 29th)

    He actually spoke to us on 27/01/04 to confirm if we had the agreement we tell him "yes"

    He calls us again on 28/01/04 to see if the agreement arrived and had to leave a message asking us to call him. (he already knew we had it the day before)

    We called him to say have posted it back 29/01/08. There is something fishy between these to dates.
    :wave:
  • di3004
    di3004 Posts: 42,579 Forumite
    dreamer33 wrote: »
    Just been reading through my letter sent FF and the others am well impressed, hope they listen this time.

    Was reading through the recordings of telephone conversation as well, if you listen to the cd it sounds worse they way the broker goes on.

    When I was looking through my SAR I noticed that diary entries from FF were inconsistent, some of the entries for example they all run in date and time order except a few are different:

    09/01/04 15:00
    loan officer assigned

    09/01/04 09:19
    referred to FP

    09/01/04 10:38
    aip fp

    Not sure if the notes were printed direct from the system or if someone has had to manually type them?

    I have also asked if we are allowed 7days prior to the signing to reflect on the agreement why were we not given this. (not really sure if this applies to unregulated agreements)? (My husband signs 28th I sign 29th)

    He actually spoke to us on 27/01/04 to confirm if we had the agreement we tell him "yes"

    He calls us again on 28/01/04 to see if the agreement arrived and had to leave a message asking us to call him. (he already knew we had it the day before)

    We called him to say have posted it back 29/01/08. There is something fishy between these to dates.


    Hmmm, yes something not right there Dreamer......:confused:
    The one and only "Dizzy Di" :D
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    di3004 wrote: »
    Hmmm, yes something not right there Dreamer......:confused:

    I actually think I have more info against them then I first thought and questions.
    :wave:
  • di3004
    di3004 Posts: 42,579 Forumite
    dreamer33 wrote: »
    I actually think I have more info against them then I first thought and questions.

    Could well be worth your while investigating this hun.;)

    This will all help if you decide to want to take this further.;)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    The one and only "Dizzy Di" :D
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