Technology and me don't see eye to eye.

System

Sorry, I missed it.

1.68GHz. 224MB of ram

I am off the opinion that despite paying something like £29, I'm prepared to let that go, (even though someone wrote it wouldn't do any harm having two running). It was Avira AntiViv Personal Edition Classic.

Is it worth mentioning that I have Spybot and AdAware on the system?

espresso

If you are happy with the latest version of Norton, then fine. There is a lot of Norton bashing that goes on, by people who have never even used it!

You can have as many anti-spyware/malware type programs installed as you like but only one active anti-virus and one firewall running.

System

To be perfectly honest, I don't think I have ever had an issue with Norton. I also have MaAfee Site Advisor running and keep an eye on everything I google and only use site that they have ticked green. In fact one site in my favourites which was an American giveaway a site each day free, I noticed was red, so I'v e deleted it. Yes, I appreciate there are lots of "bashing" of things by some people and maybe justified. I have TT as my provider, and have never (dare I say it) had any issue with them or their service. So, I suppose it best if I leave well alone and keep Norton.

Of course I accept there may be people who will now give reasons why I should change, but for the moment I'll wait and see. Thanks to you and all those who readily responded.

penrhyn

I use NIS 2008 and it works fine on my machine, a side point though, your PC would benefit from some more RAM, with the price of RAM being so low these days it would be worth popping at least another 512Mb.
PS NIS disables the Windows security centre, I think there is an option somewhere to renable it if you wish.

Donnie

I agree that you should have some more RAM installed. 512MB should be sufficient, dependent on your usage.

Can you run HiJack This, produce a Log and post it here.

We'd like to see what is currently running on your system, in order to diagnose any potential problems.

Installer version here

System

Oh dear, this isn't doing my headache one bit of good. So if I click on your highjackthis link, whatever this does,I should copy and bring to you?.

wow, here it is:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:37:03, on 14/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\PROGRA~1\Labtec\LABTEC~1\Keyboard.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ScanWizard 5\ScannerFinder.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\colin\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.moneysavingexpert.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - !!089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Spybot-S&D IE Protection - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - !!6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - !!7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - !!0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [KeyBoard] C:\PROGRA~1\Labtec\LABTEC~1\Keyboard.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Scanner Finder.lnk = C:\Program Files\ScanWizard 5\ScannerFinder.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Search - ?p=ZNfox000
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ServerPushBox - http://82.153.180.41:50001/servp14.cab
O16 - DPF: !!30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: !!6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1177496160734
O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187417282500
O16 - DPF: !!87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) - http://scillywebcam.viewnetcam.com/bl_camera.cab
O16 - DPF: !!96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://lymeregis-thecobb.remotemanager.co.uk/common/activex/MJPEGRender.ocx
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://81.149.71.48/activex/AMC.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - http://img1.jurko.net/109988.gif

--
End of file - 9323 bytes

espresso

islandman wrote: »

Oh dear, this isn't doing my headache one bit of good. So if I click on your highjackthis link, whatever this does,I should copy and bring to you?.

You need to install HJT on your PC and then run it. Copy and paste the output file into your post in this thread. See post 1 - 4 of Malware removal Sticky for more info on this.

System

so the above is no use?

Donnie

It is exactly what we wanted, but espresso wants you to download and install from the second link in my post and then to produce the log from there.
Not sure why, but I'm sure he'll tell us.

Donnie

Not sure about crypserv.exe

May be related to your installation of Alcohol 120.

There are a couple of entries that look strange to me.

O8 - Extra context menu item: &Search - ?p=ZNfox000
O16 - DPF: ServerPushBox - http://82.153.180.41:50001/servp14.cab


If you don't know what they relate to...

Reboot in to Safe Mode(hit F8 key whilst restarting the computer until menu shows up) and produce another log.

Remove those two entries at that point(place a tick next to them and select 'Fix')

I've got to go to bed, as I have a flight in the morning.

Hopefully someone else can take over.