AWFUL customer service at Halfiax!?!?!?!

Mr_Skint_2

Yeah Halifax can be twerps time to time they once asked me for Prove so I said whats that and she said, its some kind of document that Proves who you are and I said Oh you mean Proof..


:rotfl:

trickytrolleys

Mr_Skint wrote:

Yeah Halifax can be twerps time to time they once asked me for Prove so I said whats that and she said, its some kind of document that Proves who you are and I said Oh you mean Proof..


:rotfl:

And these people are dealing with peoples money !?!

nobasooto

I'v had a Halifax account for a good 8 years or so and I rarely use because I feel that their service is sub-standard a lot of the times. This is not always the case but most of the time. I also own a Bank of Scotland account - the service from them has been top-notch.. but since the merger with Halifax, the service level has definitely dropped (in my opinion).

Mr_Skint_2

mcelhinney wrote:

And these people are dealing with peoples money !?!

Dude see the first post youll get it then.

Hebejebe_3

My sister and her husband changed bank accounts after years of crap service from Halifax. The final straw was the SECOND time they charged them for their mortgage repayments twice in one month - no apology, no offer of compensation, nada.

I'd steer clear.

Wig

Mr_Skint wrote:

Dude see the first post youll get it then.

Would you like me to point out your errors?

Mr_Skint_2

Wig wrote:

Would you like me to point out your errors?

Yes please I'm all for education old bean. :beer:

Wig

OP,

You didn't say if you had proof of your new address with you. Did they not accept what you had? Or did you have nothing to show your new address?

I agree the woman wasn't exactly well mannered, but on the issue of opening a new account, I would say they were right not to do it until you could show proof of address.

Mr_Skint_2

Wig wrote:

OP,

You didn't say if you had proof of your new address with you. Did they not accept what you had? Or did you have nothing to show your new address?

I agree the woman wasn't exactly well mannered, but on the issue of opening a new account, I would say they were right not to do it until you could show proof of address.

Wig dear bean I was being sarcastic in light of the first post.

Wig

Mr_Skint wrote:

Yeah Halifax can be twerps time to time they once asked me for Prove so I said whats that and she said, its some kind of document that Proves who you are and I said Oh you mean Proof..


:rotfl:

Should be a comma after "yeah".

Should be an apostrophe in "what's".

Should be an apostrophe in "you'll" in your later post.

Should be the word "from" inserted between twerps and time

Should be a full stop after the second "time"

"They" should have a capital 'T'

A comma after the first "prove"

Quotation marks "" on all your quotes are also missing.