could/should you make a charge if buyer wants to collect instead of P&p?

appleblossom

If I wanted to collect something and they wanted to charge for it, then I wouldn't bid. As a seller I don't charge anything above the royal mail rate for posting, I recycle packaging where I can so don't charge and even when I use new mailing bags etc I don't charge - I don't like being overcharged post so don't do it myself. I sold a bundle of clothes on ebay, they only went for £4.99, the woman came and collected them, handed me a fiver then held her hand out for the penny change lol. However, saved me the inconvenience of having to pack it all properly (I left it in the carriers it had been sorted in prior to being boxed correctly), didn't have to sit in all day waiting for a courier and didn't lose anymore on paypal fees so to me, collection is a win win situation.

missile

I no longer allow collections. I once sold an 8 piece dinner set, tea set and serving dishes. I had carefully wrapped same for posting, but the "lady" insisted I unwrap each item so that she could examine. Then she wanted me to wrap them all up and carry boxes to her car.

I would rather post items when it is convenient to me. Invariably buyers never turn up at the agreed time.

I would never overcharge for P&P, but I do include a nominal amount to cover the cost of packaging. I guess one could argue about including your costs for going to the PO.

Jotter_box

What is the difference between posting on receipt of a paypal payment and not letting people collect when paid by paypal? Could someone reverse the paypal if posted the day after receipt of monies?
Many thanks.

pinkgem

if you allow collections on items paid for by paypal you will have no online trackable proof of delivery - which is a paypal requirement if you want to be covered by their seller protection

brownbake

appleblossom wrote: »

If I wanted to collect something and they wanted to charge for it, then I wouldn't bid. As a seller I don't charge anything above the royal mail rate for posting, I recycle packaging where I can so don't charge and even when I use new mailing bags etc I don't charge - I don't like being overcharged post so don't do it myself. I sold a bundle of clothes on ebay, they only went for £4.99, the woman came and collected them, handed me a fiver then held her hand out for the penny change lol. However, saved me the inconvenience of having to pack it all properly (I left it in the carriers it had been sorted in prior to being boxed correctly), didn't have to sit in all day waiting for a courier and didn't lose anymore on paypal fees so to me, collection is a win win situation.

Some people eh? I bet she wouldn't have bent down for it! If you're being serious I would have said "sorry, I don't have any change, can you go and get the exact money?!!" And laughed as her hand shot back into her arm!!!:o

brownbake

pinkgem wrote: »

if you allow collections on items paid for by paypal you will have no online trackable proof of delivery - which is a paypal requirement if you want to be covered by their seller protection

You could always write out a couple of reciepts and get them to sign both. That would be legal proof - don't know how Paypal would take it. One step further you could take a pic of them with goods in hand. Legally these would do but Paypal live by Luxembourg law so not sure. Don't think it matters though cos sale takes place under UK law.

pinkgem

brownbake wrote: »

You could always write out a couple of reciepts and get them to sign both. That would be legal proof - don't know how Paypal would take it. One step further you could take a pic of them with goods in hand. Legally these would do but Paypal live by Luxembourg law so not sure. Don't think it matters though cos sale takes place under UK law.

paypal would not accept that. they only accept online trackable proof of delivery.

Liquorice_Twirls

I wouldn't want to have what effectively is a stranger coming to my house, so would prefer to just advertise as post only. I couldn't guarantee that I wouldn't be alone when the person came to collect, and of course who does want to wait in all day?

Obviously if it was a large item I might have to think again, but you can arrange your own courier.

I think for me, the point is I am selling and these are my conditions. I may not sell for as much or as often, but I don't think that not offering collection will make that much difference.

Brooker_Dave

pinkgem wrote: »

if you allow collections on items paid for by paypal you will have no online trackable proof of delivery - which is a paypal requirement if you want to be covered by their seller protection

Best course of action is to ask for cash on collection.

Or has that been banned by ebay now too?

(everything that does not earn ebay extra money seems to get banned?)

Brooker_Dave

Liquorice_Twirls wrote: »

I wouldn't want to have what effectively is a stranger coming to my house, so would prefer to just advertise as post only. I couldn't guarantee that I wouldn't be alone when the person came to collect, and of course who does want to wait in all day?

Although many ebayers are disturbed, and a small minority axe murderers, most are normal people like you and me (!), so don't be too afraid of them coming round your house to collect things.