BT BILL - CALL RETURN FEES

FieryBlondeScot

just receievd my BT bill and i have been charged 5p for a call return fee to MY own number, in my unbilled calls i have 7 call return fees for 35p, ive never seen this on my bill before and i cant find it on the BT site, does anyone know what this is about?

i dont use BT for any of my calls, i use one tel and 18866

???

Edinburghlass_2

Sounds like it could be someone pressing 3 after using 1471?

BT introduced a charge for this in August I think.

FieryBlondeScot

doh i thought it would be something that sinple!! simple even, thanks

sergeant121

This was another of BT's concealed price rises which Martin warned about in his e-mail of 22 July 2004.

It took effect from 1/8/04.

sam1970

I have just recieved my BT bill 10 minutes ago and I have been charged for this call back thing...I have never used it >:(. Regarding pressing 3 after 1471 ...that will delete the message..do you mean they will charge me for deleting messages >:(

sam1970

sorry i have just realised it is pressing 3 after 1471 and not 1571 but still i have never done it so why did they cahrge me :-/

sergeant121

sorry i have just realised it is pressing 3 after 1471 and not 1571 but still i have never done it so why did they cahrge me :-/

Someone using your 'phone has ..........

Edinburghlass_2

Maybe not you but someone else in the house? It means that if you come home and find someone has called you and you press 3 after the 1471 to ring them back there is an extra charge via BT.

FieryBlondeScot

thought id been very good about not using these services after they started chargin for them but must have done it without even thinking a few times, well 8 times it says on the bill and recent calls :-[

sergeant121

thought id been very good about not using these services after they started chargin for them but must have done it without even thinking a few times, well 8 times it says on the bill and recent calls  :-[

Unfortunately, it's easily done (as BT obviously realised it would be - and much to their delight, I suspect).

ginger_nuts

All 1471_3  calls are charged at 6p per call .It dosent matter if you are connected ,or get the engaged tone its still 6p .
But worse is getting the engaged tone and then pressing 5 to get ringback ,the cost is 15p..

i have a caller display unit that will dial the last number ( or last 100 numbers ) at no charge .