coop are closing my account?

annettetabs

Yorkshire Boy - thanks for this information, what i was asking was when a company or bank do a credit check as far as i was aware they do not actually receive a full copy of our credit report on their screens - or do they? The last time i was denied a bank account by natwest they said they couldn't see why i had been declined and asked me whether i had any bad credit/CCJS. Apoligies if i didn't make sense. Thanks for that document link - it made interesting reading.

MABLE

always_so_tired wrote: »

in typical bank style, it isn't highlighted anywhere...but thats what lloyds told me a few months ago when for the first time in 10 years i got a charge for going overdrawn after they paid a dd with no funds available. (conincidently the only reason the funds weren't available was because they paid out money they shouldnt have...but thats a whole other story). apperently they 'allow' direct debits to be paid out of a 'courtesy' to yourself even if no funds are available. if it happens on a regular basis then they will start to return the direct debits.
my personal view is banks shouldnt pay a dd if the funds arent there...its for the individual to sort out how/if/when the bill should get paid....and i agree they should get charged if they hadnt cancelled the dd beforehand with the bank when they knew the dd would bounce.

i agree with your point about the reclaiming charges...it was bound to happen. i dont think the charges should be so high...but i also think customers have a responsibility to manage their own money, and if they dont then the only choices the banks have is to issue a charge or withdraw the offer of an account...in this case the latter option has obviously been taken.

A friend of mine went over his agreed limit by a small amount and was charged a fee of £30.00. I advised him to ring Lloyds and explain it was a genuine error. He did that and because it had not happened before they refunded the fee without question. I would suggest you ask them to refund the charges imposed on yourself.

YorkshireBoy

annettetabs wrote: »

what i was asking was when a company or bank do a credit check as far as i was aware they do not actually receive a full copy of our credit report on their screens - or do they?

I'm not sure, but I have my suspicions they can*. I once underwent a telephone interview with Egg and was convinced the underwriter had a copy of my file in front of him (either on screen or a print-out) because we spoke about my (stoozing) debts and he was trying to marry up my creditors (which they cannot see) with the debts he already knew about.

The last time i was denied a bank account by natwest they said they couldn't see why i had been declined and asked me whether i had any bad credit/CCJS.

I suspect you were only speaking with a frontline CSA, not an underwriter as in my case above. That's the reason they were *speculating* about your "bad credit/CCJ's".


* They will be able to see everything you can see, apart from...

1. Lenders' names
2. Financial Associate searches
3. Unrecorded enquiries (such as ID, Money Laundering, Quotation search types)
4. Anything else?

Alfie_E

lillymay1975 wrote: »

I cannot go overdrawn it's a basic account.

That used to be the case. This started to change in November 2005. Before that, they used to bounce anything that could take you overdrawn, without imposing a charge themselves.

furrybloke wrote: »

Policy is funds must be there the day before. It is the same at Nationwide.

With a full FlexAccount, I think Nationwide are more relaxed. If they let the payment happen, so long as you’re not beyond any overdraft limit by the end of the day, it doesn’t appear to count. Obviously, with the Cash Card version of the FlexAccount, they’d probably bounce everything that would take you overdrawn, resulting in charges that make you overdrawn. The monthly account statements don’t have transactions for a given day in any particular order. You only get a value for the balance as it was at the end of the day. While some MSEers have said they’ve had shockingly poor service from Nationwide, like skylight, I’d recommend Nationwide. From what I know about my local branch, the staff try to give the same level of service whether you have an account with a balance of £100,000 or just £1.

[Deleted User]

annettetabs wrote: »

Yorkshire Boy - thanks for this information, what i was asking was when a company or bank do a credit check as far as i was aware they do not actually receive a full copy of our credit report on their screens - or do they? The last time i was denied a bank account by natwest they said they couldn't see why i had been declined and asked me whether i had any bad credit/CCJS. Apoligies if i didn't make sense. Thanks for that document link - it made interesting reading.

No, don't get to see the full copy

You get just a "Accept/Refer/Decline"

Refer then goes to underwriters, they can look at everything as they are making a decision case by case.

PROLIANT

In the late 90's early 00's this country was obsessed with the "compensation culture", "the trip over fresh air and next thing you know they are suing the council or your next door neighbour brigade", then it seemed to go quiet around 2004, then all of a sudden boom, a new culture is breeding, "because I cant do simple math and be responsible and manage my money, I will screw the bank and blame them for my incompetence...culture", get a grip! Yes if there is a genuine reason for claiming charges from your bank then fair enough, but don’t just blame somebody else for your f**k up's, and we wonder why banks are tightening up there belts and kicking our asses, so the "genuine" customers are penalised because of the toe rags who want to pocket an extra few quid for nowt, absolutely ridiculous, this is why everything is so expensive in this country because business has to make up severe losses through this sort of attitude, and as for the legal system to allow this, well what can I say. Just as a final thought before the "nay Sayers" start whinging, I was stupid with money when I was younger, bounced cheques, bounced DD's, un authorized overdrafts, bank charges, why.....because I was stupid and irresponsible.

kittiej

Dos anyone know how long these so called 'strikes' last for with the coop?

Is it a year, three, six, forever?

MABLE

PROLIANT wrote: »

In the late 90's early 00's this country was obsessed with the "compensation culture", "the trip over fresh air and next thing you know they are suing the council or your next door neighbour brigade", then it seemed to go quiet around 2004, then all of a sudden boom, a new culture is breeding, "because I cant do simple math and be responsible and manage my money, I will screw the bank and blame them for my incompetence...culture", get a grip! Yes if there is a genuine reason for claiming charges from your bank then fair enough, but don’t just blame somebody else for your f**k up's, and we wonder why banks are tightening up there belts and kicking our asses, so the "genuine" customers are penalised because of the toe rags who want to pocket an extra few quid for nowt, absolutely ridiculous, this is why everything is so expensive in this country because business has to make up severe losses through this sort of attitude, and as for the legal system to allow this, well what can I say. Just as a final thought before the "nay Sayers" start whinging, I was stupid with money when I was younger, bounced cheques, bounced DD's, un authorized overdrafts, bank charges, why.....because I was stupid and irresponsible.

THIS HAS TO BE ONE OF BEST POSTS I HAVE EVER READ.

[Deleted User]

MABLE wrote: »

THIS HAS TO BE ONE OF BEST POSTS I HAVE EVER READ.

Exactly what I was thinking

Butterfliesarepretty

Alfie_E wrote: »

That used to be the case. This started to change in November 2005. Before that, they used to bounce anything that could take you overdrawn, without imposing a charge themselves.

With a full FlexAccount, I think Nationwide are more relaxed. If they let the payment happen, so long as you’re not beyond any overdraft limit by the end of the day, it doesn’t appear to count. Obviously, with the Cash Card version of the FlexAccount, they’d probably bounce everything that would take you overdrawn, resulting in charges that make you overdrawn. The monthly account statements don’t have transactions for a given day in any particular order. You only get a value for the balance as it was at the end of the day. While some MSEers have said they’ve had shockingly poor service from Nationwide, like skylight, I’d recommend Nationwide. From what I know about my local branch, the staff try to give the same level of service whether you have an account with a balance of £100,000 or just £1.

When my debts are paid off in a few weeks, I am going to open the cash only flex account with nationwide as I am sick of paying by card and not being able to manage my money properly. Think if I just draw the cash I need for food petrol I can easily keep an eye on my account better.:T

I have outstanding charges claims on smile and a & leicester so when those accounts are paid up, do I need to still keep them open until the verdict in July by the courts about banks paying back charges???