coop are closing my account?

always_so_tired

i totally sympathise. I hate it that people have to be so reliant on having a bank account but are then refused left right and centre to get one or keep one.
just wondered if co-op are aware that you have claimed charges back with other banks and are in the process of claiming charges back with others??? if they are, then maybe they've decided instead of charging you and ending up with a claim for unfair charges, they are just closing the account instead as you have gone overdrawn without an agreed limit- albeit only by £1.01. if you have direct debits set up, you can go overdrawn even if you havent got a overdraft- the bank guarentees to pay them :rolleyes: (which is why most bills insist on payment by DD) .

jonesMUFCforever

always_so_tired how does a bank ''guarantee'' to pay a D/D if you have no money in the bank?

MABLE

always_so_tired wrote: »

i totally sympathise. I hate it that people have to be so reliant on having a bank account but are then refused left right and centre to get one or keep one.
just wondered if co-op are aware that you have claimed charges back with other banks and are in the process of claiming charges back with others??? if they are, then maybe they've decided instead of charging you and ending up with a claim for unfair charges, they are just closing the account instead as you have gone overdrawn without an agreed limit- albeit only by £1.01. if you have direct debits set up, you can go overdrawn even if you havent got a overdraft- the bank guarentees to pay them :rolleyes: (which is why most bills insist on payment by DD) .

I would be very interested see where it is highlighted that a bank guarantees to pay a DD.

Also look at the amount of claims the OP is making against all the other banks for unfair charges. No wander COOP closed their account. Hardly a model customer or perhaps all the banks the OP has had dealings have a problem.

Of course it is never the customers fault!!!!!!!!!!!!!!!!!!!!!!!!!

ShelfStacker_3

Welcome to the new era after the bank charges malarkey; banks simply not tolerating going overlimit over and over again, charges or not.

jonesMUFCforever

Shelfstacker - they will tolerate it as long as you pay the charges!

ShelfStacker_3

jonesMUFCforever wrote: »

Shelfstacker - they will tolerate it as long as you pay the charges!

My point is that if their charges are deemed illegal, or otherwise removed, how else will they stop people going into their overdrafts?

YorkshireBoy

annettetabs wrote: »

From I didn't think the banks could get any information from credit checks apart from a yes or a no.

http://experian.metafaq.com/resources/experian/Downloads/creditFileExplainedJuly07
(see page 11 and, in particular, the table of reporting codes where the number 8 signifies "the lender has closed your account")

always_so_tired

MABLE wrote: »

I would be very interested see where it is highlighted that a bank guarantees to pay a DD.

Also look at the amount of claims the OP is making against all the other banks for unfair charges. No wander COOP closed their account. Hardly a model customer or perhaps all the banks the OP has had dealings have a problem.

Of course it is never the customers fault!!!!!!!!!!!!!!!!!!!!!!!!!

in typical bank style, it isn't highlighted anywhere...but thats what lloyds told me a few months ago when for the first time in 10 years i got a charge for going overdrawn after they paid a dd with no funds available. (conincidently the only reason the funds weren't available was because they paid out money they shouldnt have...but thats a whole other story). apperently they 'allow' direct debits to be paid out of a 'courtesy' to yourself even if no funds are available. if it happens on a regular basis then they will start to return the direct debits.
my personal view is banks shouldnt pay a dd if the funds arent there...its for the individual to sort out how/if/when the bill should get paid....and i agree they should get charged if they hadnt cancelled the dd beforehand with the bank when they knew the dd would bounce.

i agree with your point about the reclaiming charges...it was bound to happen. i dont think the charges should be so high...but i also think customers have a responsibility to manage their own money, and if they dont then the only choices the banks have is to issue a charge or withdraw the offer of an account...in this case the latter option has obviously been taken.

furrybloke

Co-op have the 3 strike policy. I would ask for details of when you went overdrawn before in the first instance, appeal the closure on the fact of no letters were sent. You do realise strikes count if the DD goes before the money even if paid in on the same day. Policy is funds must be there the day before. It is the same at Nationwide.

lillymay1975_2

Hi all

thanks for the comments apart from Marble, yet again, your comments mean diddley swat to me, thanks very much, god i bet your fun to live with? or do you live alone? ummm...i wonder, anyway all positive points taken thanks for the help