ebuyer have taken my money but now tell me it is out of stock

Brooker_Dave

Squiffy wrote: »

ebuyer are in breach of contract, so the OP can sue for the losses caused by that breach.

And what of the trauma and stress OP has been made to suffer?

deanos

Brooker_Dave wrote: »

And what of the trauma and stress OP has been made to suffer?

5 minutes of his life placing the order he will never get back, must be worth at least £1 maybe £2 at a push

Brooker_Dave

deanos wrote: »

5 minutes of his life placing the order he will never get back, must be worth at least £1 maybe £2 at a push

And then having to sort it all out, moan here etc.

Think of the mental anguish OP had been made to suffer...

deanos

Sorry didnt take all that into account must be around £5 then

dmg24

Love you BD! x

Amalea

Squiffy wrote: »

All that said, the OP is right to highlight ebuyers failure. I'm not sure why others on this thread are criticising the OP, when it is ebuyer who are completely at fault and should have their failings made public.

This is the consumer vent board after all.

Nothing against a vent, but the OP seems to have an issue accepting that mistakes do happen and does not want to believe that there was a system error. Not saying ebuyer were wrong, they were-but the response seems overly aggresive in comparison to the scale of the error.

Squiffy

Amalea wrote: »

Nothing against a vent, but the OP seems to have an issue accepting that mistakes do happen and does not want to believe that there was a system error. Not saying ebuyer were wrong, they were-but the response seems overly aggresive in comparison to the scale of the error.

Overly aggressive? He bought something, they took his money, and then they didn't supply it. Why shouldn't he get annoyed about that?

Some of the other posters here are well out of order. The OP has done absolutely nothing wrong, other than draw attention to a clear and outright breach of contract by a trader. None of you know anything about what impact this might have.

What if the item was a present? What if it was needed to a timescale? What about any interest charges that might accrue while ebuyer have this guys money?

Even if none of those things apply, this is still outrageous. Would anyone here be happy to accept this sort of service? It is unbelievable that a retailer of the size of ebuyer can be so incompetent, and then have people mock the victim of that incompetence.

Brooker_Dave

Squiffy wrote: »

Overly aggressive? He bought something, they took his money, and then they didn't supply it. Why shouldn't he get annoyed about that?

Because these sort of things happen now and then.

Such is life.

Squiffy

Brooker_Dave wrote: »

Because these sort of things happen now and then.

Such is life.

And when they do, the incompetent retailers should be named & shamed.

No reason for the victim to be mocked when they have done nothing wrong.

Brooker_Dave

Squiffy wrote: »

And when they do, the incompetent retailers should be named & shamed.

Why?

It's such a trivial thing.

What sort of society are we turning into?