I've Adobe Flash Player installed, still says I need to install Flash plug in??

sunni

I've just done the whole process again and now it shows in add/remove 'Adobe Flash Player 9 ActiveX' Size 3.04MB

However, in order to view the website it still says I need to install flash plug-ins :mad:

chuckley

ok mine says 'adobe flash player plug in'
and under support info its version 9.0.115.0

it doesnt have a size on mine.

it sounds like an active x problem.. and maybe u havent actually got the right thing installed?

superscaper

Just to clear up something. There're two different programs that may appear in add/remove programs:
Adobe Flash Player ActiveX, this is the plugin for IE
Adobe Flash Player Plugin, this is the plugin for FF.

sunni

I was using Internet Explorer 7.0, now I'm browsing with Firefox.

In add/remove it lists

Adobe Flash Player 9 ActiveX Size 3.04MB
Adobe Flash Player Plugin No size stated

sunni

Still having problems with Flash Plug-in. Does anyone know if I can download any other types of flash programs that would work?

sunni

aknot wrote: »

Personally I could only suggest whats already posted.

Close IE

Remove flash with http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

Then clear Browser history, or use ccleaner.

Then restart PC, then go to http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash and get a new copy.

You may want to reset your browser to make sure its running properly, Tools, Internet Options, Advanced, Reset.

Thanks for that, will try it again. As I'm using Firefox how can I reset it or should I just use Internet Explorer?

sunni

When I used CCleaner, I just thought I'd click on 'Registry' and scanned for issues. It brought up the following:

Missing Shared DLL C:/WINDOWS/system32/Macromed/Flash/Flash9e.ocx
Missing Shared DLL C:/WINDOWS/system32/Macromed/Flash/FlashUtil9e.exe
ActiveX/COM Issue LocalServer32/C:/WINDOWS/system32/Macromed/Flash/FlashUtil9e.exe

Not sure what I should do?

sunni

Done all that and still same problem Adobe Flash Player not in add/remove programs?

When I used CCleaner, I just thought I'd click on 'Registry' and scanned for issues. It brought up the following:

Missing Shared DLL C:/WINDOWS/system32/Macromed/Flash/Flash9e.ocx
Missing Shared DLL C:/WINDOWS/system32/Macromed/Flash/FlashUtil9e.exe
ActiveX/COM Issue LocalServer32/C:/WINDOWS/system32/Macromed/Flash/FlashUtil9e.exe

Not sure what I should do?

HoofeHearted

Have a look at this article. Could be registry permissions. Follow the advice in the link.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=2