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Another real work at home job (inbound sales)

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  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    auddel wrote: »
    I was told the setup would not work abroad because of ISP providers

    Just focusing on the non-UK ISP side, it would only not work if TT's Workbooth software checks your IP address when you login to start your shift. As I'm not a TT employee, I can't confirm nor deny this - but - I doubt that it does. Certainly when you boot into Workbooth to test and make initial connection it doesn't check your IP address.
  • auddel_2
    auddel_2 Posts: 276 Forumite
    jammin -thanks for your replies to my posts, as I said I am not technical -hence why I am inbound sales. I can only go on what Teletech states, that these jobs are for UK residents only.
    Another thought occurred to me if you are wanting to work from outside the UK for these particular @home jobs, both technical and inbound sales - as you need to visit a solicitor in person to have your identity confirmed, and this has to be done on the solicitors letter headed paper, which of course has their address on it- this might pose a problem if you were, say, living in Cyprus. While I know that someone could perhaps phone a solicitor in the UK and ask them to do this, the form the solicitor has to fill in states that they have confirmed your identity and documents in person and the solicitor has to sign a form to say they realise they will be committing perjury if they do otherwise.
    Furthermore, the CRB check which is done through Scottish disclosures would perhaps also pose a problem to someone who was trying to 'fool' Teletech that they were UK residents when in fact they weren't. Perhaps there are ways around these problems that I am not aware of, but even if someone did follow your advice about how to get around not being based in UK (posts 450 and 453) -surely that would be dishonest?
    There is obviously reasons why Teletech stipulate that you must be resident in the UK, and my own personal feeling (please note I said my own personal feeling) would be that if someone was going to all that trouble to pretend they were residents of the UK, then would I really trust them with clients personal details?
    I guess the only way that jorichste will know for sure is to apply and see how it goes.
    Auddel
  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    auddel wrote: »
    jammin -thanks for your replies to my posts, as I said I am not technical -hence why I am inbound sales. I can only go on what Teletech states, that these jobs are for UK residents only.
    Another thought occurred to me if you are wanting to work from outside the UK for these particular @home jobs, both technical and inbound sales - as you need to visit a solicitor in person to have your identity confirmed, and this has to be done on the solicitors letter headed paper, which of course has their address on it- this might pose a problem if you were, say, living in Cyprus. While I know that someone could perhaps phone a solicitor in the UK and ask them to do this, the form the solicitor has to fill in states that they have confirmed your identity and documents in person and the solicitor has to sign a form to say they realise they will be committing perjury if they do otherwise.
    Furthermore, the CRB check which is done through Scottish disclosures would perhaps also pose a problem to someone who was trying to 'fool' Teletech that they were UK residents when in fact they weren't. Perhaps there are ways around these problems that I am not aware of, but even if someone did follow your advice about how to get around not being based in UK (posts 450 and 453) -surely that would be dishonest?
    There is obviously reasons why Teletech stipulate that you must be resident in the UK, and my own personal feeling (please note I said my own personal feeling) would be that if someone was going to all that trouble to pretend they were residents of the UK, then would I really trust them with clients personal details?
    I guess the only way that jorichste will know for sure is to apply and see how it goes.

    I wasn't advising anybody do anything, I'm just illustrating what is theoretically possible.

    It would be theoretically possible for a British citizen living abroad to temporarily return to the UK, complete the TT tech assessment using a UK ISP and get the required solicitor's verification / CRB checks* done at the same time. Once all is complete, he could then to return to wherever he lives overseas and continue as discussed - theoretically.

    The same process - theoretically - could be followed for someone already resident in the UK (British citizen or otherwise legally resident), to do the same and then move abroad.

    The UK landline requirement can be easily fulfilled while overseas, as mentioned, - the only potential problem, as far as I can see, is if TT decide, at some time in the future, to check your IP address, as they do during the initial tech assessment prior to employment.

    But what's the benefit of this anyway? £6 an hour x 20 hours a week is £120, or £115 after tax and National Insurance. Certainly not enough to live on in the UK, but for someone living in Spain or Cyprus (for example), it's about €150 which could be quite comfortable, say, for a young, single person - especially if topped up by a local bar job one night a week. And I'm not including income from any Tax Credits entitled to. That's just an example, of course, and I'm thinking out loud. There could be many other scenarios.

    Anyway, I'm not advocating dishonesty here, I must stress, I'm just highlighting what is theoretically possible. Though frankly, if you're not breaking any laws, in relation to entitlement to reside and work in the UK/EEA, I can't see a problem if you're physically in the UK to work your shift or in the South of France doing so.

    *On the subject of the CRB check / Scottish Disclosures, there is nothing to prevent this from being obtained regardless of how long you've lived in the UK. Remember that, in accordance with EU law, an EEA citizen is legally resident in a Member State from the day he sets foot in the country, and remains so for up to three months, at which time he'd have to be exercising a Treaty right (e.g., get a job). Of course, British citizens always have right of residence in the UK regardless of employment status.
  • auddel_2
    auddel_2 Posts: 276 Forumite
    I appreciate that with your technical experience working for another ISP provider that you know what your talking about here- I admit I am not that technically minded, but still unsure about the IP address thing. The reason I question this, is for my first training session 6 weeks ago I had trouble logging into the system (through workbooth), the technical team asked me to get my IP address from the computer and then they remotely got me logged in etc. I also know that the managers and some others have remote access to our screens. I do appreciate the fact you know far more than I do about this, but surely if they require your IP address to help log you in and then in the future they are able to remotely access your screen - do they not do that through your IP addressicon5.gificon5.gif You can set me straight on this - I am always willing to learn something newicon7.gificon7.gificon7.gif

    With reference to the CRB check, if you have not lived at the same address for at least one year, then you have to provide bills/statements from your new address and I believe your old address too . I know this because a few people on my course had trouble getting their CRB statements because they had moved house and had no bills etc relating to new address. So while you could certainly visit the UK and get a solicitor to sign the form (you need a passport and a bill/bank statement) and could also apply to CRB for a statement which can take anything from 2 days (as in my case) to four weeks, as you say, I don't think it would be worth it for £6 + per hour.

    I just can't help thinking that there must be a genuine reason why Teletech require you to be a UK resident- or why not just advertise the jobs for all countries? Perhaps we are overlooking something lol.
    Auddel
  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    auddel wrote: »
    I appreciate that with your technical experience working for another ISP provider that you know what your talking about here- I admit I am not that technically minded, but still unsure about the IP address thing. The reason I question this, is for my first training session 6 weeks ago I had trouble logging into the system (through workbooth), the technical team asked me to get my IP address from the computer and then they remotely got me logged in etc. I also know that the managers and some others have remote access to our screens. I do appreciate the fact you know far more than I do about this, but surely if they require your IP address to help log you in and then in the future they are able to remotely access your screen - do they not do that through your IP addressicon5.gificon5.gif You can set me straight on this - I am always willing to learn something newicon7.gificon7.gificon7.gif

    Right, this is where you may have something. If TT are actively recording their employees' IP address so they can log in remotely, there's a chance that they might twig that it's not a UK IP address. Only a chance (because they won't know without actively checking the location of it - and why would they want to do this), but still, it's too big a risk, in my opinion.
    auddel wrote: »
    With reference to the CRB check, if you have not lived at the same address for at least one year, then you have to provide bills/statements from your new address and I believe your old address too . I know this because a few people on my course had trouble getting their CRB statements because they had moved house and had no bills etc relating to new address. So while you could certainly visit the UK and get a solicitor to sign the form (you need a passport and a bill/bank statement) and could also apply to CRB for a statement which can take anything from 2 days (as in my case) to four weeks, as you say, I don't think it would be worth it for £6 + per hour.

    It may be inconvenient, but it would be possible.
    auddel wrote: »
    I just can't help thinking that there must be a genuine reason why Teletech require you to be a UK resident- or why not just advertise the jobs for all countries? Perhaps we are overlooking something lol.

    Because they're registered as a UK employer. So for many reasons they only want to employ "UK residents".
  • auddel_2
    auddel_2 Posts: 276 Forumite
    so have we all that sorted out now -lol - it would be theoretically possible to work from outside the UK, but it would also be a fair bit of hassle to go through all the necessary processes, and if we are being completely honest here, slightly dishonest, as you would be deceiving the company, for a whole £6 ph .
    Take care jammin
    Auddel
  • jamesb1239
    jamesb1239 Posts: 648 Forumite
    AArgh i have received emails from both Darryll and Carlos with details of training classes,

    What do i do??

    Livvylou delete some pms it wont let me send you one because you hae used your quota
  • jorichste
    jorichste Posts: 240 Forumite
    thanks guys and gals. I'm not really wanting to do anything dishonest, karma and all that!! never mind, just fancied sitting in the garden in the sunshine with my laptop. Will have to find something else to do, I haven't even been able to find mystery shopping or any of my other usual extra money thingsto do out here. Can't complain though it's worth it xx
  • livvylou_2
    livvylou_2 Posts: 55 Forumite
    Deleted the messages - i got the same email will PM you
  • auddel_2
    auddel_2 Posts: 276 Forumite
    Good luck to livvylou and all the others who are starting their inbound sales training today/tonight - hope to 'speak' to you all in 6 weeks after nesting.
    Auddel
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