Another real work at home job (inbound sales)

auddel_2

specsappeal wrote: »

hey auddel. out of curiosity did you get your wage slip today? i did and they have not taken anything out for tax or NI. am a bit confused!!

yeah got my wage slip - bit confused too - no tax or ni taken of either in fact there was an additon to my wages which is very strange

auddel_2

snoop2008 wrote: »

Hiya Peeps!!! I got the Job!!!! inbound sales. Scott was really lovely and Ellen just called me to confirm the news also. Waiting for the workbooth now and start training on the 26th May!!!!!!

In the meantime will go onto the website that we are not suppose to mention and start becoming familiar with all the services and packages that organisation has to offer. Gosh wait till I tell my mate the news, she's gonna hate it!!! hahahahahaa!!!!!

congratulations- pleased for you. certainly go that website - it will be useful

auddel_2

ah just realised what my addition to my pay was for - it was for my CRB check - i had emailed the receipt lol

specsappeal

the addition is the £20 for the CRB or thats what i thought. fair enough on not taking tax (if it is too low to tax) but surely the NI still has to be paid?? very odd.

specsappeal

i wouldnt mind but i still havent been able to send off for my crb yet. its proving to be a complete pain. first i had to request a paper application as i have only lived in this house since feb. got that yesterday and in addition to my passport and driving licence no they also want my electricity suppliers S number. phone disclosure up and explained that i hadnt had a quarterly electric bill yet but they insist i must include it. so called EON and they said to wait for my bill. Turning out to be a bit of a nightmare lol.

auddel_2

specsappeal wrote: »

i wouldnt mind but i still havent been able to send off for my crb yet. its proving to be a complete pain. first i had to request a paper application as i have only lived in this house since feb. got that yesterday and in addition to my passport and driving licence no they also want my electricity suppliers S number. phone disclosure up and explained that i hadnt had a quarterly electric bill yet but they insist i must include it. so called EON and they said to wait for my bill. Turning out to be a bit of a nightmare lol.

could the EON not have given you the number over the phone or do you not have anything from when you were getting your electricity connected in your new house?? Would disclosures not accept bank statements perhaps? I am trying to think of all the documents they requested on their website - I guess I was lucky, I was able to complete mine online and only needed to include either passport number or driving licence number and national insurance number (i gave all three just to make sure lol)

auddel_2

specsappeal wrote: »

the addition is the £20 for the CRB or thats what i thought. fair enough on not taking tax (if it is too low to tax) but surely the NI still has to be paid?? very odd.

I don't think NI is taken if under a certain amount - same as tax - I only assumed it was CRB as that was £20

auddel_2

ronben wrote: »

Yeah thats the one mate, Do you know if I could be contacted by the team on a mobile, the reason I ask this is because I would get a phoneline in if I new initial contact was made to a mobile, and if tests passed and taken on I would obviously invest in a land line.

Sorry to pressume that you may work for them, or that you deal with enquiries.

:beer:

Hi, I have only started my training with Teletech. Not sure about the mobile but you definately need a landline. And for the technical tests etc you need a computer ideally connected by ethernet cable to not only do the tests but to pass them as well. Basically, the job entails taking inbound calls (hence the landline) and working on your computer. The website will give you all details of what you need for the job, in fact I think these have been copied into this forum a few pages back.

auddel_2

Ronben- I have copied these details from snoop2008 message so hope they don't mind
eletech@Home Inbound Sales Representative
Location: United Kingdom Wide

Salary: Basic salary £6.00 per hour plus commission

Shifts: Weekly hours are between 22-26 hours per week and 4-5 days per week. All shifts Monday – Friday start at 4:30pm and will be a 6 hour shift. You will have to work both Saturday and Sunday between the hours of 8:30am – 6:30pm. Shifts on Saturday and Sunday will be between 4 – 6 hours in length.

Monday - Friday 4:30 PM - 11:00 PM
Saturday & Sunday, 9:00 AM – 6:00 PM

Training: Starts Monday, May 26th. Training is 20 hours per week for 4 weeks. Train in the comfort of your own home!!
*Classes are assigned by the Talent Acquisition team you are not
able to choose which class you will attend*

Class One:
§ Monday – Friday 7:00pm – 11:00pm BST

Class Two:
§ Saturday – Sunday 9:00am – 1:00pm BST
§ Monday – Wednesday 4:30pm – 8:30pm BST

Class Three:
§ Saturday – Sunday 1:00pm – 5:00pm BST
§ Monday – Wednesday 6:30pm – 10:30pm BST

Responsibilities
Answer inbound calls from existing customers for one of the UK’s largest Internet providers. Data entry of a variety of required profiling information for all customers who call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools. Attain minimal levels of sales revenue performance based on existing tenure-based goals.

Let's face it, being successful in sales is all about achieving quotas; and this role is no different. You will have minimum sales targets that you will need to meet to be successful.
You will achieve your goals by providing exceptional customer service for inbound sales calls. You will also receive on-going training seminars to develop and maintain product knowledge, knowledge of our company, partner, industry, sales skills, and computer skills

Essential criteria
Minimum six months general sales experience or one or more years experience in customer service call center required.

Company specifics
TeleTech@home is the only large scale home working operation in the UK that offers employees both the security of a permanent contract and the stability of a salaried job- with all of the benefits you would get if you were working as a member of our on-site staff in one of our four UK contact centres.
As a TeleTech@home employee you will never have to set foot outside your home to meet the requirements of your job.
TeleTech is a team of winners, who understand that success is a combination of working hard and working smart. You will succeed in this role by living these values, along with the following attributes:


§ Making it a priority to fully understand your customer to be able to recommend the right products at the right time
§ Excellent oral and written communications skills, to make the message clear and overcome objections in a succinct and compelling manner
§ High integrity and strong work ethic
§ Positive attitude with confidence and a results focus
§ A commitment to providing the highest level of customer service to your customers


Benefits Include:
Free Private Health Insurance
Contributory dental scheme
Contributory Pension Plan
Company discount scheme
Holiday Entitlement

IT requirements needed:
DSL or High speed broadband internet connection
Land line analogue telephone service (Digital or VOIP not permitted)
Personal computer with:
§ 1GHz processor or better
§ 512 MB of memory minimum
§ Sound card
§ PC Speakers
§ CD ROM drive (can be the one built into your computer)

auddel_2

ronben wrote: »

Thanks for all the above info, just one question,

When applying online do I have to register,

Thanks

there is no mention of registering - this is what it says - Please find a position that interests you, and then complete the online application. You will notice a bar on the upper right hand corner that illustrates what step of the online application that you are on. Please, make sure to complete all steps for your application to be complete.

the web address is http://www.hirepoint.com/athome/become/uk.html