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And BT reckon how many people come back to them every day/week/month???
I have 2 lines, one used extensively, the 2nd used for incoming calls and to divert calls when the main line is busy. The 2nd line is never used for outgoing calls and used to be £9.99 per month. From July, the line rental is £11.50 per month, with BT saying they have done this to simplify and reduce MY COStS!
I'm stillnot clear - can they charge people who use another provider? I'm on Equitalk UK Home tme (very pleased with them). All calls go via Equitalk and free landline calls evenings and weekends. I wouldhave to press a code if I wanted to override and call via BT. But can they still get the charge if I press 3?
You can ask BT to remove the Ringback facility on your telephone line by calling 150. This will prevent you from accidentally pressing the 5 when the number is engaged.
Please note that once you have pressed 5, you will still be charged the Ringback fee even though BT is unable to connect you within the next 45 minutes.
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