We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

TK Maxx change of policy

13»

Comments

  • uktim29
    uktim29 Posts: 2,722 Forumite
    lucysettle wrote: »
    All I'm saying is that rules are made to be broken and discretion should be applied on individual cases.

    Again, how do you know which ones those are?

    You've never worked in retail have you!
    lucysettle wrote: »
    What about looking after your loyal customers?!?

    Companies like to protect themselves from their loyal shoplifters as well.
  • Mark7799
    Mark7799 Posts: 4,805 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I know of lots of people who accept rules need to be in place then get annoyed when those rules are applied to them as well:p
    Gwlad heb iaith, gwlad heb galon
  • I've now had this resolved. I spoke to customer services, who refused to budge on their 14 day return policy. I got the name of their customer service manager and wrote a very long tedious complaint letter to her. She then responded saying please phone me. She then asked me to return the two items and she would give me a gift card for the money. Yey success!
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    14 days is enough to decide if you like the item
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I went to TK Maxx in Charlton, SE London, to buy some cheap Maglites. I was amazed that absolutely everything had security tags on it. Even the two cheapo bottle holders for £1.99 each had tags on.
    The man without a signature.
  • It’s all those eBay sellers who have spoiled it:

    Buy something with a well-known label at TK Maxx, put it on eBay with a high starting price, hoping for a big profit. If the item does not sell, you had previously four weeks to return it to the store and ask for your money back.

    Apart from the listing fees, you haven’t lost any money. Unlike other places where you buy the stuff outright and if it doesn’t sell you have lost out.

    That is called ‘entrepreneurial risk’.
  • It’s all those eBay sellers who have spoiled it:

    Buy something with a well-known label at TK Maxx, put it on eBay with a high starting price, hoping for a big profit. If the item does not sell, you had previously four weeks to return it to the store and ask for your money back.

    Apart from the listing fees, you haven’t lost any money. Unlike other places where you buy the stuff outright and if it doesn’t sell you have lost out.

    That is called ‘entrepreneurial risk’.


    hangs head in shame.... sounds like me.. :0(
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.