o2 to Three - same number?

ritchie

can anyone advise the best way and how to transfer my mobile number from o2 PAYGO service as I wish to join a three network deal? Do I need a PAC number before I sign up to three?

mike_paterson

You do need a PAC number to transfer the number. You do not need this before you sign up to three.
I have just signed up to three and am using the phone with the number they provided whilst the transfer takes place (it takes a week at the moment)
I can of course still use my original phone/number until the transfer happens.
Hope this helps

ritchie

how do i get a PAC no from O2 for a PAYGP phone?

mike_paterson

ritchie wrote:

how do i get a PAC no from O2 for a PAYGP phone?

Phone up customer services - they might charge you £10 or £15 though !

soul_sister_2

ritchie

call 08705 678 678 and they will transfer you to retention team .you are not charged for pac code 10.00 15.00 is for nck code.

ritchie

If I order the pac code how long do I have before I can transfer the number to another network?

If I change my mind will my existing mobile number stop or will anything happen to it? As it’s a PAYGO phone currently consering if its worth just keeping that on as a backup and to get a new number.

mike_paterson

ritchie wrote:

If I order the pac code how long do I have before I can transfer the number to another network?

If I change my mind will my existing mobile number stop or will anything happen to it? As it’s a PAYGO phone currently consering if its worth just keeping that on as a backup and to get a new number.

You ask your provider for the pac code.
they make that available within 48-72 hours. It is valid for 28 days.
Dependant on provider you have to give that number at contract start - some providers (eg three) let you use the number later on.
With three, it then takes a week for the number to be ported.

ritchie

mike_paterson wrote:

With three, it then takes a week for the number to be ported.

cheers for the replies, But in that week do i lose the use of my existing number or will it stillwork on my PAYGO phone?

mike_paterson

ritchie wrote:

cheers for the replies, But in that week do i lose the use of my existing number or will it stillwork on my PAYGO phone?

It will still work.

Murtle

and if you don't use it, nothing happens - everything stays as it is now!!

tryingtosave_3

Even once you port your number to Three, I believe you'll still need to use the new number they give you for people who want to make video calls to your phone ... this might not be a big deal of course, just struck me as a little annoying ...

Still, I wonder how many people actually use video calling? Hmm ...