BT 18 Month Total Broadband Contract

amaze

Hi,

Just tried to cancel my BT Total Broadband contract but they said I'm in a 18 month contract - argghhh! Feel silly now, I know the would be, not the actual broadband!!

I basically NEED a static IP so what else can I do?

Thanks

DatabaseError

ask them, though i'm not sure you'll get anywhere. plan b would be to upgrade to a business package, but this, of course, would cost more, plan c, cancel, pay the termination fee and move on.

amaze

tonyhague wrote: »

ask them, though i'm not sure you'll get anywhere. plan b would be to upgrade to a business package, but this, of course, would cost more, plan c, cancel, pay the termination fee and move on.

Hi,

They won't upgrade me to a business plan as I would of done that..! There is also NO WAY I can get a static IP so stuffed there, so looks like I will have to downgrade to option 1 and cancel which will cost me £250!! :mad:

Then I will need to sign up for a new broadband package with someone else with a static IP. Any suggestions?

Thanks

DatabaseError

wow, prepared to absorb £250, static ip must mean a lot to you, plenty of isps offering static (single of in blocks of 8 free or 16 charged) 2 off the top of my head are entanet (adsl24, vivacity etc.) and idnet. depends on your usage/requirements as to which is best, but basically for lower usage (or a high budget) i'd go idnet, higher usage its entanet every time.
another option, which looks like it may solve your problem, is dynamic dns, looks like it can redirect a 'static' address to a dynamic one, and the basic package is free! (do i get £125 as a finders fee?) may involve a bit of technical fiddling to get it all working (i assume you have a domain and want traffic redirecting to your own server?)

Drunkstar

Downgrading while in Broadband term can cost you though. £40 for the downgrade and £45 if you have free/discounted Home Hub.

amaze

tonyhague wrote: »

wow, prepared to absorb £250, static ip must mean a lot to you, plenty of isps offering static (single of in blocks of 8 free or 16 charged) 2 off the top of my head are entanet (adsl24, vivacity etc.) and idnet. depends on your usage/requirements as to which is best, but basically for lower usage (or a high budget) i'd go idnet, higher usage its entanet every time.
another option, which looks like it may solve your problem, is dynamic dns, looks like it can redirect a 'static' address to a dynamic one, and the basic package is free! (do i get £125 as a finders fee?) may involve a bit of technical fiddling to get it all working (i assume you have a domain and want traffic redirecting to your own server?)

Yes its required by the CCTV monitoring station - its a royal pain! Yes I looked into dyndns, but they don't accept. Maybe I will need to speak to them again. I used dyndns for accessing my PC from work via RDC, but they want a solid static ip argh!

I will look into those ISPs, they sound good! Thank you!

DatabaseError

will the cameras only communicate with an ip address (ie 87.12.xx.xx) not a domain (https://www.xxxx.com)?
i was hoping drunkstar would jump in with a cheap solution for you, bt must have a package with static ip, much better for them to enable you to use it (at a cost)

amaze

Drunkstar wrote: »

Downgrading while in Broadband term can cost you though. £40 for the downgrade and £45 if you have free/discounted Home Hub.

Yeah I would be happy to pay that but I have 14 months of my contract left and I was told only way I could cancel was downgrading to £17.99/month and paying 14 x £17.99...? The £45 would be only in the last few months of the contract or have I been ill in formed?

Yeah they will only work with an IP not HOST.

Cheers

DatabaseError

2nd line? might work out a similar cost over the time

Drunkstar

I know nothing about the static IP, only that I have been told we dont do them at all on residential tariffs.

As far as that cost goes on (the £45) AFAIAA as soon as you donwgrade.

starmountuk

amaze wrote: »

Hi,

Just tried to cancel my BT Total Broadband contract but they said I'm in a 18 month contract - argghhh! Feel silly now, I know the would be, not the actual broadband!!

I basically NEED a static IP so what else can I do?

Thanks

I have needed to do the same thing when using pc anywere it involves going into modem configuration if this link doesnt help http://www.portforward.com/routers.htm?Open&docid=2001050711552112&nsf=pca.nsf&view=docid
then
google static ip (ex pcanywere) your reason for needing a static ip in brackets