Royal Mail Compensation?

nomoneytoday

The loss would be the cost of getting a replacement ticket - i.e. a smaller admin fee and not the £700 IMHO

welshasiancheapskate

hi i know this may be irrelevant.i had posted a dvd to a friend on 6/02/08 via standard second class mail(no extras). I had put the sender address on back to but as to this day my friend has not received the item. I hvae not contacted RM or anything but just told her to wait and if she doesnt receive then just leave it (as i never paid extra for rec delivery etc).
Any suggestions,ideas...

TIA to all MSErs

Az xx

nomoneytoday

welshasiancheapskate wrote: »

hi i know this may be irrelevant.i had posted a dvd to a friend on 6/02/08 via standard second class mail(no extras). I had put the sender address on back to but as to this day my friend has not received the item. I hvae not contacted RM or anything but just told her to wait and if she doesnt receive then just leave it (as i never paid extra for rec delivery etc).
Any suggestions,ideas...

TIA to all MSErs

Az xx

Standard post is covered up to about £30 anyway, without additional insurance, although it is easier to make a claim if it was tracked, or a cert of postage is available

custardy

the compo value on standard mail is always 100 xthe price of a 1st class stamp at the time.
so £34 just now

welshasiancheapskate

nomoneytoday wrote: »

Standard post is covered up to about £30 anyway, without additional insurance, although it is easier to make a claim if it was tracked, or a cert of postage is available

thankyou for the advice.

so heres dumb me asking you how do i go about claiming for this missing item as I have no cert of posting or any form of proof at all...:eek:
I guess there wont be any luck here but the item I posted was worth £4-a TWEENIES dvd.

ZINXYX

Hi biggles,
Yeah missed flight !!!
By the way is special delivery automatically insured or there has to be the consequential loss insurance purchased for sure.
Thanks

dmg24

ZINXYX wrote: »

Hi biggles,
Yeah missed flight !!!
By the way is special delivery automatically insured or there has to be the consequential loss insurance purchased for sure.
Thanks

Could you not get a replacement ticket?

dzug

ZINXYX wrote: »

Hi biggles,
Yeah missed flight !!!
By the way is special delivery automatically insured or there has to be the consequential loss insurance purchased for sure.
Thanks

It's insured against loss - your item was not lost, just delayed.

Consequential loss is an extra that is purchased at the time of posting - forget how much, maybe £1??

dzug

welshasiancheapskate wrote: »

thankyou for the advice.

so heres dumb me asking you how do i go about claiming for this missing item as I have no cert of posting or any form of proof at all...:eek:
I guess there wont be any luck here but the item I posted was worth £4-a TWEENIES dvd.

Get a claim form from your PO, fill it in as best you can (even if you omit some sections) and send it off. You'll probably get a book of 12 first class stamps along with a pro forma letter of 'apology'.

ZINXYX

dzug wrote: »

It's insured against loss - your item was not lost, just delayed.

Consequential loss is an extra that is purchased at the time of posting - forget how much, maybe £1??

But as a result of that delay( because the parcel contained my passport as well) I missed a flight which cost me a £700 ticket