Fed up of postie? Help is here... (merged)

brenda_p_a

mookie wrote: »

Got my James Bond stamps today. :T

Are these james bond stamps an extra or are they just your normal monthly stamps?

lannyloo

brenda_p_a wrote: »

Are these james bond stamps an extra or are they just your normal monthly stamps?

They are an extra. I received my James Bond stamps today

brenda_p_a

lannyloo wrote: »

They are an extra. I received my James Bond stamps today

How many do you get?How long have you been doing the survey for?

diddydi

In addition to my normal 2 packs of 1st class stamps I also got the James Bond presentation stamp set. Inside it is a competition to win £50,000 in Gold. Shame the closing date was 31st March!!!

I also have 3 weeks of posting. I prepare them, add the smart no on their website and then put a yellow sticker on front of envelope to remind me when to post it. Saves having a lot of paper work hanging around. I then finish the posting schedule when I have put them in the relevant postbox.

DUKE

lari wrote: »

Didn't they have your test initials on? Thats how I tell my test items apart from my crappy junk mail - not that I've had any magazines and stuff yet, just the R-number test items from other panellists.

Yes, but I often get mail with an extra initial so I never realized :rolleyes:

oojeyboojey

I got my James Bond stamps today, too! Yay!

How can I add a post office to "my post boxes" if I didn't see a post box there and so don't have an ID number? It was only a sub post-office, so I hope that was adequate :eek:

gillianandterry

You will shortly begin to receive test letters as well.

These are items that have been sent by other panellists like you, and through their date of posting information and your date of receipt information we can calculate how quickly Royal Mail are delivering items to and from every part of the Country.

To enter these on the internet site please click on the link “Receive any items to enter” and follow the steps. Remember to look for the “test” initials you chose at the survey recruitment stage on all your received mail as this will identify the survey items.

Also the posting packs you will be receiving from now on will contain test letters to be sent to other panellists on this survey, so you will be using different addresses for the envelopes you will be sending.

In both the pack and the items that you receive you may also find SMARTs.

What is a SMART?

A SMART sends out a small signal when it goes through mail sorting offices during its journey to our panellists. They only transmit when in transit. This provides Royal Mail with information about the route a letter takes through their mail collection/ delivery system, helping them to identify and correct areas of their organisation where mail could be delivered faster. SMARTs will be in a sealed coloured sleeve, to make them immediately noticeable. It is important that you do not open or remove the SMART from the sleeve, as this makes it easier for us to process.

There will be a four letter code on each of the SMARTs you receive. You will need this code to data enter your items online.

In order to get the most use out of a SMART, we ask our panellists to use SMARTs they receive in items that they send out, hence rotating the SMARTs between panellists. In your posting pack you will also find a plastic wallet with “SMART HOLDER” written on it. This is for looking after your SMARTs until you are due to reuse them.

Please see the checklist below for simple instructions on how to complete your survey tasks with regards to SMARTs.


SMART rotation checklist

Sending

• Check weekly pack Check posting plan online Check 4 letter code for the SMART in the ‘Smart Number’ column Click on the item you are sending Answer the question online relating to the SMART that you are putting in that item Prepare the envelope as usual and put the SMART inside (item preparation can only happen once a 4 letter SMART code has been allocated)
• Enter the sending information online as usual

Receiving

• <Open the item you have received Complete the receiving information online as usual Complete the additional question relating to the 4 letter code for the SMART inside the item Put SMART into the SMART Holder
• Return all items at the end of the week to Research International inside one of the large prepaid plastic envelopes addressed to Kantar Operations.

Over a period of time you will build up a stock of SMARTs which you will send in other items. We will manage the process, below is how it will work:

Some SMARTs will need to be returned to Research International, this information can be found by clicking on the ‘Manage my SMARTs’ and then clicking on the ‘List SMARTs currently in my stock’. Please check the list on Monday each week, as it will contain the 4 letter SMART code with the SMART status code beside it.

Status codes explained:
· Allocated – Identifies SMARTs allocated by Research International to an item that you are due to send at some point in the next couple of weeks
· Associated – Identifies SMARTs that you have put into an item and entered the sending information online
· Ready for Use – Identifies SMARTs in your stock
· Return to RI – Identifies SMARTs to return to Research International (please see information below for returning SMARTs)
· Awaiting Stock Check – Is for Research International office use

Returning a SMART to Research International

SMARTs with Status code Return to RI indicates we would like you to return the SMART with the relevant 4 letter code to Research International. In the option ‘Manage my SMARTs’ you will find ‘Return SMART to RI’, click on this, confirm the 4 letter code of the SMART you are returning and place any return SMARTs in the brown envelope supplied.

If you find you have too many (6+) SMARTs in your stock with the status “Ready for Use”, please return all but three of these SMARTs in the usual SMART return envelope. Do not worry about entering these returns online, we will remove them from your stock when we receive them.



Resolving Queries

From now on, you may see the section marked “Resolve Queries” go red. This will only happen if we want to confirm certain information regarding the posting or receipt of specific items you have processed for us. If button does go red, please click on the button and then follow the on screen instructions.
Recognising test items

The test items of mail you receive on a regular basis may include items such as dummy bank statements, office stationery catalogues, promotional material, magazines and many others. Sometimes the survey items are not easy to spot amongst your own mail; however the best way to identify survey mail is by looking out for your test initials. A few examples of these test items are shown below:
here`s some help for the peeps that need it

lannyloo

brenda_p_a wrote: »

How many do you get?How long have you been doing the survey for?

I got the usual 18 first class.

In the James Bond ones, theres 6 with what i think are posters for the films on.

They are in a presentation envelope.

Ill put these away for my son when hes older.

agarr

There is now a thread about this in the up your income board. I find that to be annoying as the peeps on there don't or won't post the letters, they just continue to take the stamps while I'm sat at home wanting to post letters in return but am put on hold because of that sort of person!

GhostHunter_3

Thanks I just successfully signed up! Stamps will come in handy, save them up for Christmas cards as send a lot.

:beer: